Academic program
ELITECH Program in Logistics and Supply Chain Management
Major code: EM – E14
Duration: 4 years
Degrees: Bachelor of Science in Logistics and Supply Chain Management
Logistics and Supply Chain Management program is designed according to international standards, built on the basis of reference and refined from advanced programs in the world. For specialized subjects, students are career-oriented with domestic and international lecturers and also experts from enterprises.
In addition to focusing on providing knowledge, students can practice early in the enterprises to increase their career skills, software skills, foreign language ability to meet the high quality demand for Logistics and Supply Chain sectors.
TRAINING POLICY
• Students studying this program may study 4 years in Vietnam and be granted a Bachelor’s Degree or 5 years in Vietnam and be granted with a Master’s Degree respectively by Hanoi University of Science and Technology
• Students may follow the model 3+2+1 (with the first 3 years studying at Hanoi University of Science and Technology and 2 next year studying abroad and receiving a Master’s Degree in Industrial – Logistics Management and Supply Chain Management)
Have the opportunity to transfer to Monash University in Australia (Top 60 Global Universities) under a 2.5 + 1.5 model. For the first 2.5 years students will study at Hanoi University of Science and Technology and the next 1.5 years students will study in Australia.
CAREER OPPORTUNITIES
– Working at international enterprises, corporations specializes in logistics or logistics coordination for retail corporations.
– Working in manufacturing enterprises in Vietnam and abroad specializing in production management and supply chain management.
– Having opportunity to work at the state agencies specializing in logistics policy making, research and supply chain.
– Working at reputable enterprises: Unilever Vietnam, Bosch, Jabil Vietnam, Nestle, Vietnam Airline, VietJet, etc.
- Credits: 3(3-1-0-6) ~ 4.67 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course equips students with basic knowledge of market economy and the role of government in the market economy. This module provides students with knowledge of market, behavior of buyers and sellers, and the role of government in the market economy. The course consists of: (1) Economics and fundamental issues of economics; (2) Market, supply and demand; (3) Theory of consumption; (4) Theory of production; (5) Market structure and imperfect competition; (6) Market of production factors; (7) Market downturn and the role of government.
COURSE CONTENTS
Chapter 1: INTRODUCTION OF ECONOMICS
1.1 What is economics?
1.2 Resouce limits, alternatives and choices
1.3 Operational mechanism of economic system
1.4 Positive and normative economics
1.5 Microeconomics & macroeconomics
Chapter 2: MARKET, DEMAND AND SUPPLY
2.1 Market
2.2 Demand
2.3 Supply
2.4 Demand – supply relationship, market equilibrium
2.5 Market forces of demand
2.6 Market forces of supply
2.7 Free market and price control
Chapter 3: THEORY OF CONSUMER’S BEHAVIOR
3.1 Price elasticity of demand
3.2 Income elasticity of demand
3.3 Cross elasticity of demand
3.4 Consumer’s choices
3.5 Individual demand and market demand
3.6 Demand predictions by experience
Chapter 4: PRODUCTION THEORY
4.1 Firms and firm’s organisation
4.2 Production function
4.3 Revenues, costs and profits of firms
4.4 Firms’ decision on supplied quantity
Chapter 5: MARKET STRUCTURES
5.1 Market structures and causes of market structures
5.2 Perfect competition
5.3 Monopoly
5.4 Monopolistic competition
5.5 Oligopoly
Chapter 6: MARKET OF PRODUCTION FACTORS – LABOUR, CAPITAL, AND LAND
6.1 Labour market
6.2 Capital market
6.3 Land market
Chapter 7: GOVERNMENT'S ROLES IN THE MARKET ECONOMY
7.1 General equilibrium and effectiveness of competition
7.2 Market failures
7.3 Government’s roles in the maket economy
7.4 Public polices and social welfare
EXPECTED WORKLOADS
A total of 150 hours of work is expected from students in this course. This consitsts of 45 hours of classes, eight hour per week outside classes during teaching weeks spent reading, studying and writing assigments, and a further 15 hours during mid-semester break and study week. Time spent on work outside class has to be an estimate for an average student.
ASSESSMENT
Course assessment are as follows:
Assignments: 30%
Final Exam: 70%
More information regarding the requirements and evaluation criteria for the individual assignments will be provided in a separate handout.
TEXTBOOKS AND REFERENCES
Textbooks:
- Nguyen Dai Thang, (2009). Microeconomics Teaching Book, 2nd ED. Vietnam’s Educational Publishing House
- Nguyen Dai Thang, (2011). Microeconomics Exercise Book, 3rd ED, Vietnam’s Educational Publishing House.
Reference books:
Vietnamese books
- Begg, D, R. Dornbusch and S. Fischer, (2017), Economics, Statistic Publishing House
English books
- Gregory Mankiw, (2008). Principles of Microeconomics, 5rd ed. Thomson Learning
- Credits: 3(3-1-0-6) ~ 4.67 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course aims to equip students with knowledge of macroeconomics, basic models, reflecting the relationship between basic macroeconomic factors and other factors in order to help students understand the movement of economy and the way to regulate the economy of government. This subject presents basic knowledge of the movement of the market economy through economic models ranging from simple to complex, in order to analyze the self-balancing mechanism and the failures of the market, analyze the relation between macroeconomic variables such as output, unemployment rate, price. On that basic, this course indicates the possibility to influence the economy to get the best benefit to society.
COURSE CONTENTS
Chapter 1. Introduction to Macroeconomics
Chapter 2. Market, Demand, Supply and Government Policies
2.1. Market
2.2. Demand
2.3. Supply
2.4. Market Equilibrium
2.7. Market Mechanism and Government Policies
Chapter 3. The Data of Macroeconomics
3.1. Measuring a Nation’s Income
3.2. Measuring the Cost of Living
3.3. Measuring Joblessness
Chapter 4. Aggregate Demand and Basic Keynesian Model
4.1. Overview of Basic Keynesian Model
4.2. Determination of National Income in a Two-sector Economy
4.3. Determination of National Income in a Closed Economy
4.4. Determination of National Income in an Open Economy
4.5. Factors Affecting Aggregate Demand
Chapter 5. Money, Banking and Monetary Policy
5.1. Money and Interest Rates
5.2. Players in the Money Supply Process
5.3. Central Banks and Monetary Base
5.4. Commercials Banks and Money Creation
5.5. How Central Banks Control the Supply of Money
5.6. Demand for Money
5.7. The Model of Money Market
5.8. Impacts of Monetary Policy
Chapter 6. IS-LM Model
6.1. Introduction to IS-LM Model
6.2. Goods Market Equilibrium: The IS Curve
6.3. Money Market Equilibrium: The LM Curve
6.4. IS-LM Analysis
6.5. Monetary and Fiscal Policy in the IS-LM Model
Chapter 7. AD-AS Model
7.1. Aggregate Demand Curve
7.2. Labor Market and Natural Unemployment Rate
7.3. Short-term Aggregate Supply Curve
7.4. Long-term Aggregate Supply Curve and the Relation with Short-term Aggregate Supply Curve
7.5. Shifts in Aggregate Supply
7.6. AD-AS Analysis
7.7. Government Intervention in the AD-AS Model
Chapter 8: Unemployment and Inflation
8.1. Unemployment: Definition and Classifications
8.2. Consequences of Unemployment
8.3. Inflation: Definition and Consequences
8.4. Money Supply and Inflation
8.5. The Relationship between Unemployment and Inflation: The Phillips Curve
8.6. Supply Shocks and Stagflation
8.7. What Causes Monetary Inflation?
8.8. Methods to Control Inflation
EXPECTED WORKLOADS
A total of 150 hours of work is expected from students in this course. This consists of 45 hours of classes, eight hours per week outside classes during teaching weeks spent reading, studying and writing assignments, and a further 15 hours during mid-semester break and study week. Time spent on work outside class has to be an estimate for an average student.
ASSESSMENT
Course assessment will be based on the following assignments:
Assignment | Title | Weight |
1 | Analysing the government’ fiscal policy over the last 10 years | 30% |
2 | Analysing the central bank’ monetary policy over the last 10 years | 30% |
3 | Final Test | 40% |
More information regarding the requirements and evaluation criteria for the individual assignments will be provided in a separate handout.
TEXTBOOK& REFERENCES
Textbook
Mankiw N. Gregory. Macroeconomics, 8th Edition. Worth Publishers. 2012.
References
Paul Krugman, Robin Wells. Macroeconomics, 4th Edition. W.H.Freeman & Co Ltd. 2015
- Credits: 2(2-0-0-4) ~ 2.84 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course equips students with general knowledge about concept of legal science of State and Law, basic content of fundamental laws, such as the Constitution, Administration, Civil and Criminal Law in Vietnamese legal system. This module also equips students with specialized legal knowledge to help students apply the law in their life and work.
Contents of the course include: Overview of origin of State and Law; nature, function and types of State and Law; the state apparatus of the Socialist Republic of Vietnam; the system of legal documents; law enforcement, legal violations and liability. Introduction of the most basic content of the major law branches in Vietnam.
COURSE CONTENTS
CHAPTER 1. OVERVIEW OF LEGAL ENVIRONMENTS
- Introduction to Law
- Objectives and Methods of Law Research
- Relationship between Law Science and Other Types of Social Research
- Key Issues of Legal Environments
CHAPTER 2. INTRODUCTION TO LAW
- Nature, Functions, and Types of State and Law
- Origins of Our Law
- Sources of Contemprary Law
- Classification
- Jurisprudence
CHAPTER 3. INTRODUCTION OF SOME LEGAL SYSTEMS
3.1. Common Law
3.2. Civil Law
3.3. Islamic Law
CHAPTER 4. VIETNAMESE LEGAL SYSTEM
4.1. The state apparatus of the Socialist Republic of Vietnam
4.2. Vietnamese System of Legal Documents
4.3. Law enforcement, legal violations and liability.
4.4. Introduction of the most basic content of the major law branches in Vietnam.
EXPECTED WORKLOADS
A total of 105 hours of work is expected from students in this course. This consists of 15 hours of classes, five hours per week outside classes during teaching weeks spent reading, studying and writing assignments, and a further 15 hours observing organizations’ real activities. Time spent on work outside class must be an estimate for an average student.
ASSESSMENT
Class participations: 10%
Mid-term exam: 20%
Final exam: 70%
More information regarding assignment and exam will be provided in class.
TEXTBOOK & REFERENCES
Textbook
Vu Quang (2013). Giáo trình pháp luật đại cương. Bachkhoa Publishing Housse
References
In Vietnamses
- Nguyễn Cửu Việt (2004). Giáo trình Nhà nước và Pháp luật đại cương. NXB ĐHQGHN, Hà Nội
- Phạm Duy Nghĩa (2011).Giáo trình Pháp luật đại cương. NXB CAND, Hà Nội
- Lê Minh Toàn, Vũ Quang và những người khác (2002) . Giáo trình Pháp luật đại cương. NXB Chính trị Quốc gia, Hà Nội
In English
- Raymond Wacks (2011). Triết học luật pháp. Phạm Kiều Tùng dịch. NXB Tri Thức, Hà Nội
- Alexis De Tocqueville (2008) . Nền dân trị Mỹ. NXB Tri Thức, Hà Nội
- Insun Yu (1994). Luật và xã hội Việt Nam thế kỷ XVII – XVIII. NXB KHXH, Hà Nội
- Credits: 3(1-1-2-6)
Objectives and Contents: This course provides students with basic knowledge of applications of computer and elemental skills at using computer as an effective tool to study, research, and work in economics and business administration.
This course consists of: overview of Excel, creating reports by Excel, formulas and functions in Excel, project management in Excel, data analysis and decision making.
- Credit: 3(2-1-0-6)
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course provides students with basic knowledge of computer architecture, programming, program implementation mechanism, and elemental skills at using computer as an effective tool to study, research, and work in engineering and technology fields. The course including: Fundamentals of Information Technology: Presenting information in computer, Computer system, Linux operating system. C Programming Language: Overview of C programming Language, datatypes, expression, and programming structure in C. Complex data types: pointers, arrays and strings in C. Arrays. Structure. Data file. Knowledge of Excel and Microsoft Office Suite.
Content
PART 1. FUNDAMENTALS OF INFORMATICS
Chapter 1. Information and Data Representation
1.1. Basic Concepts about Information and Informatics
1.2. Representation of Data in Computer
Chapter 2. Computer System
2.1. Computer Hardware and Organization
2.2. Computer software
2.3. Introduction to Operating System
2.4. Introduction to Computer Network
2.5. Applications of Information Technology
Chapter 3. Algorithm
3.1. Problem solving using computers
3.2. Concept of algorithm
3.3. Algorithm representation
3.4. Some common algorithms
PART II – PROGRAMMING
Chapter 1: Overview of C programming language
1.1. Development history of C programming language
1.2. Basic components of C
1.3. Basic structure of a C program
1.4. Compile C program
Chapter 2. Data types and expressions in C
2.1. Standard data types in C
2.2. Expression in C
2.3. Basic operators in C
2.4. Some special operators
Chapter 3. Input/ Output in C
3.1. Output data with printf()
3.2. Input data with scanf()
Chapter 4. Control structures
4.1. Block command
4.2. Branching command
4.3. Selection command
4.4. Loop commands
4.5. Jump commands
Chapter 5. Array, pointer, and string
5.1. Array
5.2. Pointers
5.3. String
Chapter 6. Structure
6.1. Concept
6.2. Structure declaration and usage
6.3. Handling structured data
Chapter 7. Function
7.1. Concept of function
7.2. Function declaration and usage
7.3. Variable scope
7.4. Parameter passing in function
Chapter 8. File
8.1. File concept and categories
8.2. Basic file operators
8.3. Text file
8.4. Binary file
TEXTBOOKS AND REFERENCES
Textbooks
- Giáo trình Tin học đại cương (Introduction to Information Technology), Khang Dinh Tran et al, Bach khoa Publishing house, Hà Nội
Reference：
Vietnamese References
- Tin học Căn bản (Fundamentals of Informatics). Quách Tuấn Ngọc. Nhà xuất bản Thống kê. 2001
- Mạng máy tính và các hệ thống mở (Computer Network and open systems). Nguyễn Thúc Hải. Nhà xuất bản Giáo dục
- Ngôn ngữ lập trình C (C programming language). Quách Tuấn Ngọc. Nhà xuất bản Thống kê. 2003
- Kỹ thuật lập trình C cơ sở và nâng cao (Basic and advanced techniques of C programming languages). Phạm Văn Ất. Nhà xuất bản Khoa học kỹ thuật. 1999 5. Nhập môn Lập trình ngôn ngữ C (Introduction to Programming Language C). Nguyễn Thanh Thủy và các cộng sự. Nhà xuất bản Khoa học kỹ thuật. 2003 6. Bài tập Lập trình ngôn ngữ C (Exercises of Programming Language C). Nguyễn Thanh Thủy, Nguyễn Quang Huy. Nhà xuất bản Khoa học kỹ thuật. 2001 English References 1. The C Programming Language, 2nd edition, D.Richie 2. The Architecture of Computer Hardware and Systems Hardware, Chapters 2 and 3. Englander, I. Wiley, [2003].1
Study and examination requirements and forms of examination Midterm examinations for theorical classes.
Lab exercises should be completed by students independently after each lab class. Midterm exam accounts for 25%, lab exam accounts for 25%, and final exam accounts for 50% of the overall score
- Credits: 4(3-2-0-8) ~ 6.08 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course provides students with basic knowledge of one-variable and multiple-variable functions. On that basis, students can study further modules in mathematics as well as other technical subjects, thus contributing to establish foundation of basic mathematics for engineers in technology and economics.
Content
Chapter 1. Function and Limit (12 contact hours and 12 self-study hours)
l Mapping and function*
l Limit of sequence*
l Limit of function*
l Infinitesimal and infinite*
l Operation rules for limit*
l Existence rules for limit*
l Comparison of infinitesimal*
l Continuity and discontinuity of function*
l Operation of continuous function and continuity of elementary function*
l Property of continuous function on closed interval**
Chapter 2. Derivative and Differentiation (14 contact hours and 12 self-study hours)
l Concept of derivative**
l Derivative rules of function*
l Higher order derivative**
l Implicit function and the relative change rate of the derivative of the function determined by the parametric equation*
l Differentiation of function*
Chapter 3. Differential Mean Value Theorem and Application of Derivative (14 contact hours and 12 self-study hours)
l Differential mean value theorem**
l L'Hopital's rule*
l Taylor's formula*
l Monotonicity of function and convexity of curve*
l The extreme and maximum/ minimum of function*
l Graphical depiction of function*
l Curvature*
Chapter 4. Indefinite integral (14 contact hours and 12 self-study hours)
l Concept and property of indefinite integral*
l Integration by substitution**
l Integration by parts**
l Integral of rational function*
l Differentiation of function*
Chapter 5. Definite Integral (14 contact hours and 12 self-study hours)
l Concept and property of definite integral**
l Basic formula for calculus*
l Definite integral by substitution and by parts**
l Improper integral*
Chapter 6. Application of Definite Integral (14 contact hours and 12 self-study hours)
l Atomistic approach to definite integral**
l Application of definite integral in geometry
l Application of definite integral in Physics
Chapter 7. Ordinary Differential Equation (14 contact hours and 12 self-study hours)
l Basic concept of differential equation*
l Differential equation in separable variables
l Homogeneous equation*
l First order linear differential equation*
l Higher order differential equation with reduced order*
l Higher order linear differential equation*
l Homogeneous linear differential equation with constant coefficients*
l Non-homogeneous linear differential equation with constant coefficients
TEXTBOOKS AND REFERENCES
Textbook:
Advanced Mathematics, Department of Mathematics, Tongji University, Seventh Edition, Higher Education Press, July 2014.
Reference：
[1] Advanced Mathematics Counseling, Teaching and Research Section of Advanced Mathematics, University of Shanghai for Science and Technology, Fifth Edition, Shanghai University of Finance and Economics Press, July 2019.
[2] 2. Richard Courant, Fricz John, Introduction to Calculus and Analysis I, Springer, 1999
- Credits: 4(3-2-0-8) ~ 6.08 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course provides students with basic knowledge of matrices, determinants, system of linear equations in view of the structure of thinking, minimum knowledge of logic, sets, mappings, complex numbers, and simple ideas of quadratic curves, quadric surfaces. On that basis, students will be able to study further modules in mathematics as well as other technical subjects, thus contributing to establish foundation of basic mathematics for engineers in technology and economics.
Content
Chapter 1. Function and Limit (12 contact hours and 12 self-study hours)
l Mapping and function*
l Limit of sequence*
l Limit of function*
l Infinitesimal and infinite*
l Operation rules for limit*
l Existence rules for limit*
l Comparison of infinitesimal*
l Continuity and discontinuity of function*
l Operation of continuous function and continuity of elementary function*
l Property of continuous function on closed interval**
Chapter 2. Derivative and Differentiation (14 contact hours and 12 self-study hours)
l Concept of derivative**
l Derivative rules of function*
l Higher order derivative**
l Implicit function and the relative change rate of the derivative of the function determined by the parametric equation*
l Differentiation of function*
Chapter 3. Differential Mean Value Theorem and Application of Derivative (14 contact hours and 12 self-study hours)
l Differential mean value theorem**
l L'Hopital's rule*
l Taylor's formula*
l Monotonicity of function and convexity of curve*
l The extreme and maximum/ minimum of function*
l Graphical depiction of function*
l Curvature*
Chapter 4. Indefinite integral (14 contact hours and 12 self-study hours)
l Concept and property of indefinite integral*
l Integration by substitution**
l Integration by parts**
l Integral of rational function*
l Differentiation of function*
Chapter 5. Definite Integral (14 contact hours and 12 self-study hours)
l Concept and property of definite integral**
l Basic formula for calculus*
l Definite integral by substitution and by parts**
l Improper integral*
Chapter 6. Application of Definite Integral (14 contact hours and 12 self-study hours)
l Atomistic approach to definite integral**
l Application of definite integral in geometry
l Application of definite integral in Physics
Chapter 7. Ordinary Differential Equation (14 contact hours and 12 self-study hours)
l Basic concept of differential equation*
l Differential equation in separable variables
l Homogeneous equation*
l First order linear differential equation*
l Higher order differential equation with reduced order*
l Higher order linear differential equation*
l Homogeneous linear differential equation with constant coefficients*
TEXTBOOKS AND REFERENCES
Textbook:
Advanced Mathematics, Department of Mathematics, Tongji University, Seventh Edition, Higher Education Press, July 2014.
Reference books：
[1] Advanced Mathematics Counseling, Teaching and Research Section of Advanced Mathematics, University of Shanghai for Science and Technology, Fifth Edition, Shanghai University of Finance and Economics Press, July 2019.
[2] 2. Richard Courant, Fricz John, Introduction to Calculus and Analysis I, Springer, 1999.
l Non-homogeneous linear differential equation with constant coefficients*
- Credits: 3(2-2-0-6)
Objectives and Contents: This course provides students with basic knowledge of series of numbers, series of functions, power series, Fourier series, together with fundamental knowledge of first and second order differential equations, and minmum understanding of systems of differential equation. On that basis, students will be able to study further modules in mathematics as well as other technical subjects, thus contributing to establish foundation of basic mathematics for engineers in technology and economics.
- Credits: 4(3-2-0-8)
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: After completing this course, students gain basic knowledge of probability and statistics as means to support other Mathematics and Physic modules and to solve real-world problems. This course provides students with basic knowledge of random events and probability calculations, random quantities, probability distributions, random vectors, estimation theory, and tests of hypothesis.
Content
Chapter 1: Random Event and Probability Calculator
1.1. Basic Notions
1.1.1. Events and Sample space
1.1.2. Events relation (Union, Intersection, Mutually exclusive events, Complement, Mutually exclusive and exhaustive events)
1.1.3. Methods of Counting (Multiplication Rule, Permutation, Combination, Repeated permutation)
1.2. Probability of an Event
1.2.1. Theoretical Probability Definition
1.2.2. Geometric Probability
1.2.3. Empirical Probability
1.3. Additive and the Multiplicative Rules
1.3.1. Conditional Probability
1.3.2. Additive Rules. The Multiplicative Rules
1.3.3. Bernoulli Trial Calculator
1.4. Bayes' Theorem
1.4.1. Total Probability
1.4.2. Bayes’ Rule
Chapter 2. Random Variables and Probability Distributions
2.1. Random Variables
2.1.1. Concept of a Random Variable
2.1.2. Types (Discrete Random Variables, Continuous Random Variables)
2.2. Probability Distributions
2.2.1. Probability Mass Functions. Probability Distribution (The Discrete Case)
2.2.2. Cumulative Distribution Function
2.2.3. Probability Density Function (The Continuous Case)
2.3. Mathematical Expectations
2.3.1. Expected of a Random Variable
2.3.2. Variance and Standard Deviation of a Random Variable
2.4. Important Probability Distributions
2.4.1. Uniform Distribution
2.4.2. Binomial Distribution
2.4.3. Poisson Distribution
2.4.4. Exponential Distribution
2.4.5. Normal Distribution
2.4.6. Chi-Square Distribution
2.4.7. Student's t-Distribution
Chapter 3. Pairs of Random Variables
3.1. Pairs of Random Variables and Joint Probability Distributions
3.1.1. The Discrete Case
3.1.2. The Continuous Case
3.2. Marginal Distributions
3.2.1. The Discrete Case
3.2.2. The Continuous Case
3.3. Conditional Distributions
3.3.1. The Discrete Case
3.3.2. The Continuous Case
3.4. Independence
3.4. Functions of Two Random Variables
3.5. Covariance and Correlation
3.6. Law of Large Numbers and Central Limits Theorem
3.6.1. Chebyshev’s Theorem
3.6.2. Law of Large Numbers
3.6.3 Central Limits Theorem
Chapter 4. Sampling Distributions and Estimation of Parameters
4.1. Introduction to Sampling Theory
4.1.1. Population and Samples
4.1.2. Sample Mean
4.1.3. Sample Variance and Sample Standard Deviation
4.2. Random Sampling
4.2.1. Sampling Distribution of the Sample Mean
4.2.2. Sampling Distribution of the Sample Variance
4.2.3. Sampling Distribution of Sample Proportions
4.3. Point Estimate
4.3.1. Classical Methods of Estimation
4.3.2. Properties of Point Estimators
4.4. Confidence Interval
4.4.1. Interval Estimation
4.4.2. Confidence Interval for Population Mean
4.4.3. Confidence Interval for Population Proportion
Chapter 5. Hypothesis Testing
5.1. Introduction to Hypothesis Testing
5.1.1. Statistical Hypothesis
5.1.2. Testing a Statistical Hypothesis
5.2. Hypothesis Tests for One-Sample
5.2.1. Hypothesis Test for one Population Mean (Large-Sample and Small-Sample)
5.2.2. Hypothesis Test for one Population Proportion (Large-Sample)
5.3. Hypothesis Tests for Two-Sample
5.3.1. Hypothesis Test for the Difference of Two Population Proportions (Large-Sample and Small-Sample)
5.3. Hypothesis Tests for Two-Sample
5.3.1. Hypothesis Test for the Difference of Two Population Proportions (Large-Sample and Small-Sample)
5.3.2. Hypothesis Test for the Difference of Two Population Proportions (Large-Sample)
TEXTBOOKS AND REFERENCES
Textbook:
[1] Tong Dinh Quy (2009). Course of Probability and Statistics. Bach Khoa Publishing.
Reference books：
Vietnamese References
[2] Dao Huu Ho (2007). Probability and Statistics. VNU Publication.
[3] Dang Hung Thang. Statistics and Applications. Educational Publishers.
English References
[4] Walpole R.E, Myers R.H, Myers S.L, Ye K. (2011). Probability & Statistics for Engineers and Scientists. Prentice-Hall (ninth edition).
[5] Yongmiao Hong (2017). Probability & Statistics for Economists . World Scientific Publishing Company (https://doi.org/10.1142/10675)
[6] M. Andrew, G. David, G. Tony, M. Mayhayaudi, S. Andrew, T. Jonathan (2019). Statistics in Engineering: With Examples in MATLAB® and R. Second Edition. CRC Press, Taylor & Francis Group.
[7] H. Thomas (2016). An Introduction to Statistics with Python (With Applications in the Life Sciences) Springer.
- Credits: 2(2-1-0-4) ~ 3.25 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This course provides students with basic mathematical knowledge used in analysis of economic models in order to understand principles and rules of the market economy. This module also gives learners knowledge to apply in making decisions in business. This course consists of: (1) Introduction of econometric models, (2) Analysis of static equilibrium, (3) Comparative analysis, (4) Optimization in production and consumption, (5) Linear Programmeming, (6) Transportation problems and applications, (7) Network diagram method- PERT.
- Credits: 3(3-1-0-6)
Objectives and Contents: The main objective of the course is to expose the student towards the mathematical concepts and techniques which are essential to be used in the financial industry. Students will learn about the different types of interest including simple interest, discount interest, compound interest, annuities, debt retirement methods, and investing in stocks and bonds. The focus will also be placed on identifying and forecasting financial risks that may happen to an organization as well as determining plans and strategies to address the risks.
- Credits: 3(3-0-0-6) ~ 4.25 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: The course equips students with the basic and systematic knowledge of Marxism and Leninism philosophy. A materialistic worldview and a materialistic dialectical methodology will be the theoretical foundation for understanding problems and contents of other subjects. Realizing the value, scientific and revolutionary nature of Marxism and Leninism philosophy. Building beliefs, revolutionary ideals for students, ideological - political orientation in both cognitive and practical activities.
Content
CHAPTER 1. Theoretical overview of philosophy and philosophy of Marxism and Leninism (10 contact hours and 20 self-study hours)
I. PHILOSOPHY AND BASIC PROBLEMS OF PHILOSOPHY
1. 1. Philosophy overview
2. 2. Basic problem of philosophy
3. 3. Dialectic and metaphysical
II. MARXISM AND LENINISM PHILOSOPHY AND THE ROLE OF MARXISM AND LENINISM PHILOSOPHY IN PRACTICE
1. Origin and the development process of Marxism and Leninism philosophy
2. Targets and role of Marxism and Leninism philosophy
3. The role of of Marxism and Leninism philosophy in social life and revolution process in Vietnam today
CHAPTER 2. DIALECTICAL MATERIALISM (20 contact hours and 40 self-study hours)
I. MATERIAL AND CONSCIOUSNESS
1. Material and existent forms of materials
2. Origin, nature and structure of consciousness
3. The relationship between material and consciousness
II. MATERIALISTIC DIALECTICAL METHODOLOGY
1. Two types of dialectics and materialistic dialectics
2. Content of materialistic dialectics
III. THEORY OF CONSCIOUSNESS
1. Principles of dialectical materialist cognitive theory
2. Origin and nature of consciousness
3. Reality and the role of reality to consciousness
4. Basic stages of gaining consciousness
5. The nature of truth
CHAPTER 3. HISTORICAL MATERIALISM (15 contact hours and 30 self-study hours)
I. SOCIAL-ECONOMIC MODEL THEORY
1. Material production is the basis of social existence and development
2. Dialectics between production forces and production relations
3. Dialectics between infrastructure and superstructure of society
4. The development of socio-economic forms is a historical and natural process
II. CLASSES AND ETHNIC
1. Class and class struggle
2. Ethnicity
3. Class-Ethnic-Human relations
III. THE STATE AND SOCIALIST REVOLUTION
1. The State
2. Socialist revolution
IV. SOCIAL AWARENESS
1. The concept of social existence and elements of social existence
2. Concept of social consciousness and structure of social health
3. Dialectical relationship between social existence and social consciousness, relative independence of social consciousness
V. PHILOSOPHY OF HUMAN BEING
1. People and their nature
2. Deterioration phenomenon and people liberate
3. Views of Marxism and Leninism philosophy on personal and social relations, on the role of people and leaders in the history
4. People in Vietnam’s revolutions
TEXTBOOKS AND REFERENCES
Textbook:
Ministry of Education and Training, Textbook of Marxism-Leninism Philosophy (For students not majoring in political theory), Publisher. National Politics of Truth, Hanoi, 2021.
Reference books：
[1] The Central Council directs the compilation of the national curriculum, Textbook of Marxism-Leninism Philosophy, Publisher. National Politics, Hanoi, 2010.
[2] Many authors, Review Guide for the Basic Principles of Marxism-Leninism 1, Publisher. Hanoi Technology 2015
- Credits: 2 (2-0-0-4) ~ 2.84 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: Marxist-Leninist Philosophy (SSH1111)
Objectives and Contents: This module provides students with a basic understanding of commodities, currencies, a market economy, and relationships in a market economy. Thereby, students gain knowledge about historical - economic - political - social rules. In addition, this module continues fostering world outlook, methodology and economic thinking, apply economic-political knowledge to the analysis of economic, social and practical issues of the country and of the disciplines which the students are trained in.
Content
Chapter 1. Object, research method and function of Marxist-Leninist Political Economy (2 contact hours and 4 self-study hours)
l Research Object
l Research Method
l Function of Marxist-Leninist Political Economy
Chapter 2. Commodity, market & role of market participants (7 contact hours in class and 14 self-study hours)
l Commodity production
l Two properties of a commodity and factors affecting the quantity of a commodity's value
l Some rules of the market
l Market mechanism and role of market participants
Chapter 3. Production of surplus value in the market economy (7 contact hours in class and 14 self-study hours)
l The transformation of money into capital
l Theory of the commodity of labor power
l Origin of surplus value
l Two methods of producing surplus value (with exercises)
l Some rules in Capitalism (with exercises)
l Manifestations of capital and surplus value in a market economy
Chapter 4. Competition & monopoly in the market economy (5 contact hours in class and 10 self-study hours)
l Overview of competition, monopoly
l Five characteristics of monopoly capitalism
l State monopoly capitalism
Chapter 5. Socialist oriented market economy & economic benefits in Vietnam (5 contact hours in class and 10 self-study hours)
l Features of the socialist-oriented market economy
l The concept and structure of Institutions of the socialist-oriented market economy and the promotion of the Party's leadership role in institutional improvement
l The relationship of economic benefits and the role of the State in regulating the relationship of economic benefits
Chapter 6. Industriality, modernization & international economy integration of Vietnam (4 contact hours in class and 8 self-study hours)
l Features of the Modern Scientific and Technological Revolution
l Contents of Vietnam's industrialization, adapting to Industry 4.0
l International economic integration of Vietnam
TEXTBOOKS AND REFERENCES
Textbook:
- Vietnam Ministry of Education and Training, Textbook of Marxist-Leninist Political Economy (for students not majoring in political theory), Truth National Political Publ., 2021.
- Ngo Que Lan, Trinh Huy Hong, Nguyen Thi Phuong Dung & Phan Yen Trang, 99 exercises in the theory of surplus value, HUST Publ., 2022.
Reference books：
- Communist Party of Vietnam, Documents of Party Congress XI, XII.
- Communist Party of Vietnam, Resolution 11-NQ/TW on “Improving the institution of a socialist-oriented market economy” dated June 3, 2017.
- Communist Party of Vietnam, Report on some issues summarizing theory and practice over thirty years of renovation, Truth National Political Publ., 2016.
- Robert B. Ekelund and Robert F. Herbert, History of economic theories, Waveland Press, Inc.; 6th edition, 2013.
- David Begg, Stanley Fisher, Rudiger Dornbusch, Economics, Mcgraw-Hill Publ., 7th edition, 2002.
- Jeremy Rifkin, The Third Industrial Revolution, St. Martin's Griffin Publ., 2013.
- Klaus Schwab, The Fourth Industrial Revolution, World Economic Forum, 2016.
- Manfred B.Steger, Globalization, Oxford University Press, 2003.
- Tran Thi Lan Huong, Ngo Que Lan et al., Study Guide for Basic Principles of Marxism-Leninism 2, HUST Publ., 2015. (References to chapters 4, 5, 6).
- Credits: 2 (2-0-0-4) ~ 2.84 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: Corequisite Courses: Marxist-Leninist philosophy (SSH1111), Marxist-Leninist political economy (SSH1121)
Objectives and Contents: The subject Scientific Socialism equips students with socio-political awareness and methodology about the inevitable historical process leading to the formation and development of the communist socio-economic form. Therefore, the classics of Marxism-Leninism were correct in defining scientific socialism that education is the theoretical weapon of society. modern working class and its party to carry out the process of human emancipation, emancipation of themselves. Once the working class and laborers do not have the correct and adequate awareness of socialism, it is impossible to have firm beliefs, ideals and revolutionary bravery in all situations. At every turn of history, there is not enough scientific basis and bravery to apply creatively and properly develop the theory of socialism and the path to socialism in Vietnam as philosophy. Marxism-Leninism and political economy, scientific socialism not only explains the world. , but basically it's about improving the world according to the laws of nature. However, in accordance with progress and civilization. Researching and studying socialism and science contributes to the socio-political orientation for the practical activities of the Socialist Party and State and the people in the socialist revolution, building socialism and protecting socialism. Socialist Fatherland.
Researching and studying scientific socialism helps students have grounds to receive scientific knowledge to stay awake, analyze properly, fight against negative perceptions, wrong consciousness, propagate against imperialism. nationalist, reactionary against the Communist Party of Vietnam, the State of the Socialist Republic of Vietnam. socialism, going against the trend and interests of the people, the nation and progressive humanity.
Scientific socialism makes an important contribution to the education of scientific belief, educating the people about socialist goals and ideals and the path to capitalist socialism. Scientific beliefs are formed on the basis of scientific awareness and practical activities. On the basis of scientific awareness, through education, activities and practices, beliefs are formed and developed. Scientific belief is the unification between perception, emotion, will and determination to become the spiritual driving force that motivates people to engage in collective activities in an active, self-conscious, creative and revolutionary way.
Content
Chapter 1: Introduction to Scientific Socialism
1. The Birth of Scientific Socialism
1.1. Historical circumstances of the birth of scientific socialism
1.2. The role of Marx and Frederick Engels
2. Basic stages of development of Scientific Socialism
2.1. Marx and Engels developed scientific socialism
2.2. V.I. Lenin applied and developed scientific socialism in new conditions
2.3. The creative application and development of scientific socialism since the death of V.I. Lenin up to now.
3. Objects, methods and significance of the study of Scientific Socialism
3.1. Research Objects of Scientific Socialism
3.2. Research Methods of Scientific Socialism
3.3. The meaning of studying Scientific Socialism
Chapter 2: The historical mission of the working class
1. Basic views of Marxism - Leninism on the working class and the world historical mission of the working class
1.1. Concept and characteristics of the working class
1.2. The content and characteristics of the historical mission of the working class
1.3. The conditions that determine the historical mission of the working class
2. The working class and the implementation of the historical mission of the working class today
2.1. Today's working class
2.2. Realizing the historical mission of the working class in the world today
3. Historical mission of the Vietnamese working class
3.1. Characteristics of the Vietnamese working class
3.2. Contents of the historical mission of the Vietnamese working class today
3.3. Directions and some key solutions to build up the Vietnamese working class today
Chapter 3: Socialism and the transition to socialism
1. Socialism
1.1. Socialism, the first stage of the communist socio-economic form
1.2. Conditions for the birth of socialism
1.3. The basic features of socialism
2. Transitional period to socialism
2.1. The objective necessity of the transition to socialism
2.2. Characteristics of the transition period to socialism
3. Transition to Socialism in Vietnam
3.1. Transition to socialism bypassing capitalism
3.2. Features of socialism and the direction of socialist construction
society in Vietnam today
3.2.1. Nature features of Vietnamese socialism
3.2.2 The direction of building socialism in Vietnam today
Chapter 4: Socialist democracy and the socialist state
1. Democracy and socialist democracy
1.1. Democracy and the birth and development of democracy
1.2. Socialist democracy
2. Socialist State
2.1. The birth, nature and functions of the socialist state
2.2. The relationship between socialist democracy and the socialist state
3. Socialist democracy and the socialist rule of law state in Vietnam
3.1. Socialist democracy in Vietnam
3.2. Socialist rule of law in Vietnam
3.3. Promoting socialist democracy, building a socialist rule of law state in Vietnam today
Chapter 5: Social structure - classes and alliances between classes and classes in the transition to socialism
1. Social-class structure in the transition to socialism
1.1. The concept and position of the social-class structure in the social structure
1.2. The regular change of the social-class structure during the transition to socialism
2. Union of classes and classes in the transition to socialism
3. Social structure - class and alliance of classes and classes in the transition to socialism in Vietnam
3.1. Social-class structure during the transition to socialism in Vietnam
3.2. Union of classes and classes during the transition to socialism in Vietnam
Chapter 6: Nation and religious issues in the transition to socialism
1. The nation in the transition to socialism
1.1. Marxism-Leninism on the nation
1.2. Ethnicity and ethnic relations in Vietnam
2. Religion in the period of transition to socialism
2.1. Marxism - Leninism on religion
2.2. Religion in Vietnam and the current religious policy of our Party and State
3. Ethnic and religious relations in Vietnam
3.1. Characteristics of ethnic and religious relations in Vietnam
3.2. Orientation to solve ethnic and religious relations in Vietnam today
Chapter 7: Family problems in the transition to socialism
1. The concept, position and function of the family
1.1. Family concept
1.2. The position of the family in society
1.3. Basic functions of the family
2. Basis for building a family during the transition to socialism
2.1. Socio-economic foundations
2.2. Socio-political establishment
2.3. Cultural facilities
2.4. Progressive marriage regime
3. Building a Vietnamese family during the transition to socialism
3.1. The transformation of Vietnamese families during the transition to socialism
3.2. Basic direction of building and developing Vietnamese family in the transition to socialism
Textbook:
Textbook of Scientific Socialism, directed by the Ministry of Education and Training, National Political Publishing House, Hanoi 2021
Textbook of Scientific Socialism, directed by the Central Council, compiles the national curriculum of Marxist-Leninist sciences and Ideology of Ho Chi Minh
- Credits: 2 (2-0-0-4) ~ 2.84 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: Viet Nam Communist Party History provides students with a comprehensive view about the birth of the Communist Party of Vietnam, the path set forth by the Communist Party of Vietnam during the leadership of the Vietnamese revolution from 1930 to present – from the people's democratic national revolution to the socialist revolution. Studying Viet Nam Communist Party History helps students improve their awareness about new era of the nation – Ho Chi Minh era, in order to understand, explain practical problems and apply the Party's point of view to life.
In addition, the subject strengthens students' teamwork skills, presentations and serious attitude to study, work and life.
Content
Chapter 1. The Communist Party of Vietnam was born and lead the struggle for revolutionary power (1930-1945)
(10 contact hours and 20 self-study hours)
1.1. The Communist Party of Vietnam was born and the Party's first political platform
1.2. Leading the struggle for power (1930-1945)
Chapter 2. The Party led two resistance wars, completed national liberation and reunification (1945-1975).
(10 contact hours, 20 self-study hours)
2.1. Lead the construction and defense of the revolutionary government, the resistance war against the French colonialists (1945-1954)
2.2. The Party led the socialist revolution in the North and the resistance war against the American imperialist aggression, liberated the South, and reunified the country (1954-1975)
Chapter 3. The Party led the country in the transition to socialism and newly transformed companies (1975-2018)
(10 contact hours, 20 self-study hours)
3.1. Leading the country in building socialism and organizing protection (1975-1986)
3.3. Leading the innovation process, promoting industrialization, modernization and international integration (1986-2018)
TEXTBOOKS AND REFERENCES
Textbook:
Ministry of Education and Training (2021), Textbook of Viet Nam Communist Party History, Truth National Political Publishing House, Ha Noi.
Reference books
[1] Truong Huy Quynh, Dinh Xuan Lam, Le Mau Han (2001), An overview of Vietnamese history, complete volume, Vietnam Education Publishing House.
- Credits: 2 (2-0-0-4) ~ 2.84 ETCs
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: The module equips students with a system of knowledge about the subjects, methods and meanings of the subject Ho Chi Minh’s ideology. The course presents the process of the formation and development of Ho Chi Minh ideology, the basic contents of Ho Chi Minh's ideology, morality, culture and style. Helping students understand Ho Chi Minh's system of views on basic issues of the Vietnamese revolution, from the people's democratic revolution to the socialist revolution.
Content
Chapter 1. Concepts, objects, methods and meanings of studying Ho Chi Minh’s ideology
- The concept of Ho Chi Minh's ideology
- Research subjects
- Research Methods
- The meaning of studying Ho Chi Minh's ideology subject
Chapter 2. Foundation, process of formation and development of Ho Chi Minh ideology
- Basis of Ho Chi Minh Ideology Formation
- The process of formation and development of Ho Chi Minh's ideology
- Values of Ho Chi Minh's ideology
Chapter 3. Ho Chi Minh's ideology on national independence and socialism
1. Ho Chi Minh Ideology on National Independence
2. Ho Chi Minh's ideology on socialism and building socialism
3. Ho Chi Minh Ideology on the relationship between national independence and socialism
4. Applying Ho Chi Minh's ideology on national independence associated with socialism in the current revolutionary cause of Vietnam
Chapter 4. Ho Chi Minh's ideology on the Communist Party of Vietnam and the State of the people, by the people, for the people.
1. Ho Chi Minh Ideology on the Communist Party of Vietnam
2. Ho Chi Minh's ideology on the State of the people, by the people, for the people
3. Applying Ho Chi Minh's ideology to the construction of the Party and the State
Chapter 5. Ho Chi Minh's ideology on great national unity and international solidarity
- Ho Chi Minh Ideology on Great National Unity
- Ho Chi Minh's ideology on international solidarity
- Applying Ho Chi Minh Ideology on great national unity and international solidarity in the current period
Chapter 6. Ho Chi Minh's ideology on culture, morality and human
- Ho Chi Minh's ideology on culture
- Ho Chi Minh's ideology on morality
- Ho Chi Minh's ideology about people
- IV. Building the current Vietnamese culture, morality and people according to Ho Chi Minh's ideology
TEXTBOOKS AND REFERENCES
Textbook:
Ministry of Education and Training. Textbook of Ho Chi Minh Ideology. National Political Publishing House truth, Ha Noi, 2021
Reference books：
[1] Ho Chi Minh, Full set. Truth National Political Publishing House (15 volumes), 2011.
[2] General Vo Nguyen Giap (editor), Ho Chi Minh Ideology and Vietnam's revolutionary path, National Political Publishing House, 2010.
[3] Ho Chi Minh National Academy of Politics, Prof. Dr. Song Thanh (Editor), Ho Chi Minh biography, Political Theory Publishing House, Hanoi, 2006.
[4] Nguyen Dinh Loc, Ho Chi Minh Ideology on the state of the people, by the people, for the people, National Political Publishing House, 1998.
[5] Song Thanh, Ho Chi Minh, a prominent thinker, Political Theory Publishing House, 2005
Credits: 2(1-2-0-4)
Objectives and Contents: This course introduces the overal knowledge of basic industrial systems. Students are provided with concepts about system structures and operating principles of the production systems, the techniques applied to control the flow. The students should be able to understand the principles of industrial systems, and hence, they can apply the techniques of optimization, scheduling, line balancing, simulation, … to improve the productivity of the systems.
Course contents consist of three main sections: (1) Overview of industrial systems; Structure of production systems; (3) The techques are applied to the industrial systems.
Contents
Chapter 1: Fundamental theory about Logistics and supply chain
Logistics and supply chain definition
Nature and important of Logistics
Supply chain and Logistics components
Chapter 2: General introduction about logistics and supply chain
Demand for the labor resources in logistics and supply chain
What are the jobs of logistics and supply chain
Requirements for labor resources in logistics and supply chain
Chapter 3: Logistics and supply chain program
Objectives of the program
Program structure and courses
Chapter 4: Logistics and supply chain program
Program plan and requirements
Field trip: Visit Logistics enterprise
Field trip report
Logistics and supply chain case study
Textbook
- Henk Zịm, Matthias Klumpp, Alberto Gegattieri, Sunderesh Heragu (2019), Operations, Logistics and Supply Chain Management. Springer.
References
- Goldratt and Cox (2004) The Goal, 3rd Edition, North River Press, ISBN 0-88427-178-1
- Careers in Logistics, Council of Logistics Management
- Credits: 2(2-1-0-4)
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: Students of this course will be able to:
- Understand popular transaction modes in international market;
- Understand and apply international commercial terms (Incoterms), content of each international commercial term and be able to select appropriate international commercial terms
- Understand and apply articles in import-export goods contract, understand arrangement and content of major articles in import-export goods contract and valuate and compose major articles in import-export goods contract
- Understand how to implement goods import and export , understand procedures to implement goods import and export
This course cover the following Contents:
- Major transaction modes in international market
- International commercial terms (Incoterms)
- International goods sales contract
- Implementation of import-export goods contract
Content
Chapter 1: Popular modes of transactions in international market
1.1 Overview to modes of transaction
1.2 Direct transaction
1.3 Indirect transaction
1.4 Counter trade
1.5 International processing
1.6 Re-export
1.7 International auctioning
1.8 International bidding
Chapter 2: International transportation
2.1 Overview to international transportation
2.2 Overview to transportation by sea
2.3 Transportation documents
2.4 Incoterms 2020
2.5 Export-import delivery procedures
Chapter 3: International payment
3.1 Overview to international payment
3.2 International payment tools
3.3 International payment methods
Chapter 4: International business contracts
4.1 Overview to contracts
4.2 Name of goods
4.3 Quantity article
4.4 Quality article
4.5 Pricing article
4.6 Payment article
4.7 Delivery article
TEXTBOOKS AND REFERENCES
Textbook
- Tạ Lợi (2019). International Business Practices. National Economics University Publishing House
Reference books
- International Commercial Terms (2019). Incoterms 2020. Nhà xuất bản Tài chính
- Donna L. Bade, (2015), Export/Import procedures and documentation, 5th edition, Amacom
- Credits: 2(2-1-0-4)
- Prerequisite: None
- Pre-courses: EM1010 (Introduction to Management)
- Co-requisite Courses: None
Objectives and Contents: This course aims to equip students with knowledge and skills relating to activities of organizations, groups in organization, factors influencing in activities of organizations and groups. This subject consists of: (1) Reseach methodology of organizational behavior; (2) the basis of individual behavior; (3) Values, attitudes and satisfaction towards work; (4) motivation; (5) the basis of group behavior; (6) group behavior and conflict; (7) innovation and development in organizations
Content
Chapter 1: General introduction to organizational behavior
1.1. Definition of organizational behavior
1.2. Roles of organizational behavior
1.3. Relationship between organizational behavior and management
1.4. Functions of organizational behavior
1.5. Opportunities and threats of organizational behavior
1.6. Related fields of study
Chapter 2: Foundations of individual behavior
2.1. Bio characteristics
2.2. Ability
2.3. Personality
2.4. Theories of learning
Chapter 3: Perception, values, attitudes and job satisfaction
3.1. Perception
3.2. Values
3.3. Attitudes
3.4 Job satisfaction
Chapter 4: Motivating employees
4.1. Definition and roles of motivation
4.2. Theories of motivation
4.3. Application in organizations
Chapter 5: Foundations of group behavior
5.1. Definition and classification
5.2. The importance of teamwork
5.3. Model of group behavior
5.4. Key factors of effective teamwork
5.5. Techniques of group decision making
Chapter 6: Organizational communication
6.1. Definition and functions of communication in organizations
6.2. Communication process
6.3. Types of communication in groups and organizations
6.4. Common forms of communication
6.5. Factors affecting communication
Chapter 7: Leadership and Authority
7.1. Definition of leadership
7.2. Human factor in organizations
7.3. Leadership methods
7.4. Leadership styles
7.5. Authority and types of legitimate authority organizations
7.6. Conflict in organizations
Chapter 8: Organizational Culture
8.1. Definition of organizational culture
8.2. Elements of building an organizational culture
8.3. The impact of culture on organizational behavior
8.4. Creating and maintaining organizational behavior
TEXTBOOKS AND REFERENCES
Textbooks:
- Bùi Anh Tuấn, Phạm Thúy Hương (2017). Organizational Behavior. National Economic University Publishing House (Vietnamese).
References:
- Stephen P. Robbins and Timothy A. Judge, (2018). Organizational Behavior, Student Value Edition 18th Edition, Pearson, ISBN: 978-0134729664.
- McShane S.L., Von Glinow M.A. (2017). Organizational Behavior, 8th edition, NewYork: McGraw-Hill Co
- Credits: 2(2-1-0-4)
- Prerequisite: None
- Pre-courses: EM1170 (Introduction to the Legal Environment)
- Co-requisite Courses: None
Objectives and Contents: This course aims to equip students with insights into the general law and legal regulations that affect the economic activities of individuals and legal entities in a market economy from start-up, operate until terminated. After completing this subject, students will be able to: (1) have general understanding of state and law, specially business law; (2) distinguish types of enterprise, know the process of establishing an enterprise; (3) understand the rules of contract law, know how to draft common contracts in business; (4) firmly grasp regulations on competition law; (5) know how to resolve business disputes, the advantages and disadvantages of each mode of settlement in order to choose the most effective way to resolve disputes; and (6) understand how businesses can withdraw from the marketplace through bankruptcy or dissolution.
This module consists of (1) overview of business law, (2) corporate law, (3) law on business contracts, (4) law on competition, (5) law on business dispute settlement, (6) laws on bankruptcy and dissolution of enterprises.
Content
Chapter 1: Introduction to the Business Law
1.1 Concept, role and importance of Business Law
1.2 Position of Business Law in Vietnamese legal system
1.3 Source of Business Law
1.4 Business entities - Traders
1.5 Limited liability and infinite liability
1.6 Business classification in Vietnam
Chapter 2: Law on business organization
2.1 Business households and business individuals - Basic legal issues
2.2 Enterprises - The main form of business organization
2.3 Types of businesses under the laws of Vietnam
Chapter 3: Laws on business contracts
3.1 Concept and classification of contracts in business
3.2 Principles for business commitment, performing and terminating contracts
3.3 The conditions in to the effect of a business contract
3.4 Invalid business contract and method of handling
3.5 The structure of a business contract
3.6 The breach of contract in business and sanctions
3.7 Drafting business contracts skills
3.8 Some common contracts in business
Chapter 4: Competition law
4.1 The concept, characteristics and role of competition
4.2 Overview of competition law
4.3 Anti-unfair competition law
4.4 Law to control prohibited competition behaviors
Chapter 5: Solving business disputes
5.1 Concept and classification of business disputes
5.2 Dispute resolution and requirements for business dispute resolution
5.3 Methods for resolving business disputes
5.3.1 Dispute resolution by negotiation
5.3.2 Dispute resolution by mediation
5.3.3 Dispute resolution at Commercial Arbitration
5.3.4 Resolving disputes in Court
5.3.5 Some other methods of resolving business disputes
Chapter 6. Legislation on corporate and cooperatives bankruptcy
6.1 Overview of corporate and cooperatives bankruptcy
6.2 Law on resolving enterprise and cooperative bankcruptcy
6.3 Legal consequences of bankruptcy settlement
TEXTBOOKS AND REFERENCES
Textbooks
Vu Quang (2012), Luật Kinh doanh, National Political Publishing House
Pham Duy Nghia (2011), Luật Kinh tế, Public Security Publishing House
HLU (2009), Luật Thương Mại, Public Security Publishing House.
Pham Duy Nghia (2006), Luật Doanh Nghiệp, Tình huống- Phân tích - Bình luận. Hanoi National University Publishing House
Le Minh Toan, Vu Quang (2004). Luật Kinh tế Việt Nam. National Political Publishing House.
References
Legal documents
Constitution of the Socialist Republic of Vietnam 2013
Enterprise Law 2014, Investment Law, Commercial Law, Civil Code 2013, Bankruptcy Law 2014, Cooperative Law 2012, Civil Procedure Code 2015, Competition Law 2004, Commercial Arbitration Law 2010…and other laws and regulations guiding documents (Decree, Circular, Decision, Directive...)
Monographs and scientific articles
Pham Duy Nghia (2004). Economic Law Monograph - Postgraduate monograph, National University Hanoi Publishing House
Nguyen Ngoc Bich - Nguyen Dinh Cung (2009). Company: capital, management & disputes under the Enterprise Law 2005, Hanoi Knowledge Publishing House.
Websites: http://www.viet-studies.info/
Other common pages on Economics - Economic Law on the Inte
- Credits: 3(3-1-0-6)
Objectives and Contents: This course equips students with basic knowledge of data collection, descriptive analysis, inferential statistical analysis, forecast based on statistics in economics and business. After completing this subject, students will be able to: understand characteristics of two main fields of statistics; know how to present, describe statistical data by frequency tables, graphs, and quantities such as mean, median, and standard deviation; calculate the confidence intervals of the mean and the population proportion; know how to state the null hypothesis and the alternate hypothesis; perform parametric test on one, two and more than two populations; perform univariate and multivariate regression and correlation analysis; know how to forecast based on time series; understand the scope of the application and know how to perform some common non-parametric tests.
This module consists of (1) overview of statistics; (2) statistical data collection; (3) descriptive analysis by frequency table and graphs; (4) descriptive analysis by numerical measures; (5) random variables and common probability distributions; (6) distribution of sample parameters; (7) estimation and confidence intervals; (8) one-sample and two-sample tests of hypothesis; (9) analysis of variance (ANOVA); (10) linear regression and correlation analysis; (11) multiple regression; (12) non-parametric tests; (13) forecast on time series data and (14) index.
- Credits: 2(2-1-0-4)
Objectives and Contents: The aims of project hepls students to approach concept of continuous improvementvalue for the customer by optimizing resources and creating a steady workflow based on real customer demands. It seeks to eliminate any waste of time, effort or money by identifying each step in a business process and then revising or cutting out steps that do not create value. The philosophy has its roots in manufacturing. Subject focuses on the following: Defining value from the standpoint of the end customer. Eliminating all waste in the business processes. Continuously improving all work processes, purposes and people.
Objectives and Contents: This course aims to provide students with basic and modern knowledge of operation management – managing all activities related to the process of creating products and services in the business. After completing this subject, students will be able to: apply equipped methods and quantitative models to solve the various problems of business management through the accompanying exercises and assignments. This module provides students with the important theoretical background in production system, main issues of operation management, and methods, quantitative and qualitative analytical tools to solve those problems
Objectives and Contents: At the very core of any business, there are business processes. Effective and efficient management of these processes enables achieving strategic, managerial, and operational goals for organizations. As new technologies are constantly evolving, new challenges and opportunities arise for businesses. Evaluating the potential impacts on the business processes is the key for organizations to survive and innovatively revolutionize their business processes. This course will equip students with a basic understanding of the business process view in organizations and modeling business processes. Additionally, the course will explain the crucial role of enterprise systems (e.g., ERP) in achieving business integration. The course will also cover the important topic of business process governance and IT governance for organizations. Students will learn to adapt to market preferences by monitoring business processes performance using dashboards in the ERPsim simulation games. Students will also get introduced to the new technologies (e.g., cloud computing, AI, and Blockchain) and understand their role in augmenting current business processes and enabling organizations to participate in collaborative ecosystems.
Credits: 3(2-2-0-6)
Objectives and Contents: The objective of the course is aimed at providing the background and skills necessary for effective inventory management at a single and multiple stocking points. Special emphasis is laid on the inventory control models and warehouse management. After the course, the students can be able to:
- Understand the role of inventory in manufacturing, quantitative model for inventory and science management in inventory.
- Understand the role of warehouse and warehouse management
- Understand and apply the inventory models in business
- Methods to improve the inventory and warehouse management
The main content of the course includes: review of inventory system; inventory models for independent and dependent demand system; warhouse role and warehouse management methods, inventory models for uncertainty demand; evaluation of the inventory and warehouse system.
Contents
Chapter 1:
Concepts of Inventory and Warehousing;
Classification of Inventory and Warehousing;
Inventory Issues;
Functions of Inventory Management in Production and Business;
Classification of Stored Goods;
Inventory Costs; Inventory Strategies;
Just-in-Time (JIT) Inventory; Holding Costs;
Chapter 2:
Fixed Order Quantity Model;
Batch Production Model;
Discounted Order Quantity Model;
Inventory Planning;
Periodic Inventory Control Policy;
Continuous Inventory Control Policy;
Overview of Warehouse Management;
Chapter 3:
Warehouse Management Techniques;
Tools for Inventory Improvement;
Group Presentation on Case Studies;
Textbooks
- Stephen N. Chapman, J.R. Tony Arnold, Ann K.Gatewood, Lloyd M. Clive (2017), Introduciton to Manaterials Management, Pearson.
- Gwynne Richards (2017), Warehouse Management: A Complete Guide to Improving Efficiency and Minimizing Costs in the Modern Warehouse, Kogan Page
- Max Muller (2011). Essentials of Inventory Management. Amacom
References
- Max Muller (2011). Essentials of Inventory Management. Amacom
- Donald Waters (2009). Inventory Control and Management. John Wilet & Sons Ltd.
- Richard J. Tersine (1994). Principles of Inventory and Materials Management. Prentice Hall
- David E. Mulcahy and Joachim Sydow (2008). A supply chain logistics program for warehouse management. CRC Press, Taylor and Francis Group.
Objectives and Contents: This course aims to equip students with basic concepts relating to building and adminstrating the management information system, methods to analyze factors and develop decision support system for enterprises. After completing this subject, students will be able to: design and manage organizations with the help of information technology; identify and access the latest information technology; manage changes in the organization due to changes in information technology; identify and master market opportunities driven by information technology to develop existing organizations and create new ones.
This module consists of: (1) overview of the information system; (2) components of the information system: hardware, software, communication systems, and database; (3) building and developing information systems; (4) decision support system; (5) integrated information system; (6) e-commerce; and (7) management of information system applications in changing business environments.
Objectives and Contents: This course aims to equip students with basic knowledge of managing one of the most important resource of a company, that is human resource. Students will grasp the way to recruit, utilize employees and reward their contributions. After completing this subject, students will be able to: apply provided methods, models to solve different problems of human resource management in enterprises
This module provides students with the important theoretical background in human resource management systems in the enterprise, the major issues of human resource management and methods, quantitative and qualitative analytical tools to solve those problems. The main content of this subject includes the basic concepts of human resource management; planning and recruiting; training and developing; remuneration policy; working environment and labor relations.
Objectives and Contents: This course covers the use of simulation as a tool for analyzing manufacturing and business problems. After the course, the students could be able to:
- Understand the simulation concept and the role of simulation
- Build simulation models. The software package ARENA is used
- Perform experiments and interpreting the results.
This course will cover the Contents: Event graph model of discrete systems; Input modeling; Design of simulation experiments; Output analysis; Verification and validation; Simulation software tools; Applications in manufacturing and service; Project work.
Objectives and Contents: After completing of this course, students should be able to:
· Understand basic knowledge of Technology and Innovation Management.
· Know how to make a plan, implement and control for MTI.
· Improve the making decision skill for MTI
The main content of the course includes: Management of Technology and Innovation course focuses on how the firms plan, implement, and evaluate the Technology and Innovation process. The basic concepts of Technology and Innovation are studied. The major responsibility of students in this course is to acquire the basic knowledge and techniques of process of Technology and Innovation management and to make decisions of Innovation of Technology in the firm, that follows the specific strategy.
Objectives and Contents: This course provides a practical, management perspective of the following areas of business logistics: material management, distribution, transportation, global logistics, order fulfillment, inventory control and warehouse management, third party logistics and outsourcing, sustainable logistics practices, key performance indicators, leadership in a supply chain role. After completion of the course, students should be able to:
- To gain a working understanding of logistics principles
- To refine applied data analysis skills by analyzing and using supply chain data to make business decisions
- To understand current challenges faced by supply chain professionals and to provide a basis for thinking through these challenges
To understand current logistics practice through demonstration and use of software tools.
Objectives and Contents: After completing of this course, students should be able to:
· Understand basic knowledge of Technology and Innovation Management.
· Know how to make a plan, implement and control for MTI.
· Improve the making decision skill for MTI
The main content of the course includes: Management of Technology and Innovation course focuses on how the firms plan, implement, and evaluate the Technology and Innovation process. The basic concepts of Technology and Innovation are studied. The major responsibility of students in this course is to acquire the basic knowledge and techniques of process of Technology and Innovation management and to make decisions of Innovation of Technology in the firm, that follows the specific strategy.
Credits: 3(3-1-0-6)
Objectives and Contents: This course provides a practical, management perspective of the following areas of business logistics: material management, distribution, transportation, global logistics, order fulfillment, inventory control and warehouse management, third party logistics and outsourcing, sustainable logistics practices, key performance indicators, leadership in a supply chain role. After completion of the course, students should be able to:
- To gain a working understanding of logistics principles
- To refine applied data analysis skills by analyzing and using supply chain data to make business decisions
- To understand current challenges faced by supply chain professionals and to provide a basis for thinking through these challenges
To understand current logistics practice through demonstration and use of software tools.
Contents
Chapter 1 Logistics introduction
- Introduction and roles of Logistics
- Logistics and its relationship to other functions
- Logistics approaches
Chapter 2 Demand management and customer service
- Demand management
- Roles and issues in demand management
- Customer service
- Customer service elements
- Customer service measurement
Chapter 3 Warehousing decisions
- Roles of warehouse in companies and SC
- Functions of warehouse
- Warehouse decisions
- Materials handling
- Operational decisions for warehouse logistics management
Chapter 4 Transportation management
- Transportation roles in Logistics
- Transportation selection criteria
- Transportation activities management
- Transportation roles in Logistics
- Transportation selection criteria
- Transportation activities management
Chapter 5 Logistics and information system in SC
- Issues of information system
- Structure and goals of Logistics information
Chapter 6: Logistics network design and plant location
- Introduction and the need of long term planning
- Strategic importance of Logistics network design
- Logistics network design
Chapter 7: Impact of Logistics to financial status
- Relationship b/w Logistics and finance
- Impact of Logistics to finance
Chapter 8: Challenges of Logistics and SCM in the future
- Strategic planning for Logistics
- Effective asset management strategy
- Technology-based strategy
- Relationship based strategy
Textbooks
- John J. Coyle, C. John Langley, Brian Gibson, Robert A. Novack, Edward J. Bardi, The Management of Business Logistics, A Suppy Chain Perspective, 10th, 2021, Cengage
References
- Elwood S. Buffa, , Modern Production Management, Operation Management, 7 ed., 1983, Wiley
- Elwood S. Buffa Jeffrey G. Miller, , Production Inventory Systems Planning & Control, 1979, Irwin
- Elezier Naddor, 1966, Inventory Systems, Wiley
- Gianpaolo Ghiani, Gilbert Laporte, Roberto Musmanno, Introduction to Logistics Systems Management, 2013, Wiley Publisher
Credits: 3(3-1-0-6)
Objectives and Contents: The course is aimed at providing students basic knowledge of supply chain in companies; help them understand the impoartance of supply chain in enhancing competitive advantage of companies in particular, and of the whole supply chain.
Upon completion of the course, students should be able to
- Identify the roles of each partner in the supply chain
- Organize SC management and companies’ logistics activities
- Strategic position planning for each company in SC, and the coordination among companies in SC
- Understand successful factors in SC
The course relates to advanced knowledge in Logistics and SMC, demand management, supplier identification and selection, inventory and transportation management, supply contract and information for supply chain management.
Contents:
Chapter 1: Understand supply chain and supply chain management
1.1. Supply chain (SC) definition
1.2. Objective of supply chain
1.3. Supply chain management (SCM) definition
1.4. The importance of supply chain decision
Chapter 2: Supply chain performance: Achieving the strategic fit and scope
2.1. What is competitive and SC strategies?
2.2. Achieving the strategic fit
2.3. Expanding the strategic scope
2.4. Challenges for maintaining the strategic fit
Chapter 3: Supply chain drivers and metrics
3.1. Financial measures of performance
3.2. Drivers of SC
3.3. Framework for structuring drivers
3.4. Driver and its metrics
Chapter 4: Supply chain network
4.1. Network design in SC
4.2. Global issues in designing SC network
4.3. Emergence of ecommerce and distribution networks
Chapter 5: Planning in supply chain
5.1. Demand forecasting
5.2. Aggregate planning
5.3. Sales and operation planning
Chapter 6: Coordination in the supply chain
6.1. Bullwhip effect
6.2. The effect of lack coordination
6.3. Obstacles to coordinate
6.4. Managerial level to achieve coordination
6.5. Types of coordination
Chapter 7: Supply chain coordination contract (or Risk sharing contract)
7.1. Double marginalization
7.2. SC coordination definition
7.3. SC contract to coordinate
Chapter 8: Inventory planning and management
8.1. Cycle inventory
8.2. Safety inventory
8.3. Determining the optimal level of product availability
Chapter 9: Designing and planning transportation network
9.1. The role of transportation
9.2. Modes of transportation
9.3. Transportation infrastructures and policies
Chapter 10: Sourcing management
10.1. The role of sourcing
10.2. In-house or outsource?
10.3. Rewards and incentive when outsourcing
10.4. Supplier selection
Chapter 11: Pricing and revenues management in supply chain
11.1. The role of pricing and revenue management in SC
11.2. Case of multiple customer segment
11.3. Case of perishable products
11.4. Case of seasonal demand
Chapter 12: IT technology in Supply chain
12.1. Role of IT in SC
12.2. SC IT framework
12.3. CRM, SRM, Internal SC management
Textbook
- Sunil Chopra and Peter Meindl (2016), Supply Chain Management: Strategy, Planning And Operation, Pearson, 6th edition
- Cao To Linh (2021). Lecture Notes in Supply Chain Management, School of Economics and Management, Hanoi University of Science and Technology
References
- Shoshana Cohen and Joseph Roussel (2005) Strategic Supply Chain Management – The five disciplines for top perfomance, Mc Graw-Hill
Objectives and Contents: This course provides students with the knowledge and method of analyzing, managing projects. Upon completion of this course, the students could be able to make and analyze the project, implement, organize and control the project.
This course covers the subjects: Project analyzing method; project control; evaluation of project performance; evaluation view points and apply the knowledge in project management.
Objectives and Contents: This course will provide students with knowledge relating to the setting up and using mathematical models to find the optimal method to support decision making process in business operations. After completing this subject, students will be able to identify the characteristics of the problem, proper model to use for the problem, and manage to apply software like excel, lingo to solve the model.
The course introduces deterministic and stochastic optimization models and techniques with typical problems arising in the industry, including: linear programming; simplex algorithm, transportation models, network models and integer models.
Credits: 2(2-1-0-4)
Objectives and Contents: By the end of this course, the student will be able to understand about transportation operation and management, the selection transportation modes. It also provides the learners with knowledge and technique realted to international transportation, freight forwarding service.
The contents of this course include:
- Definition and role of transportation
- Transportation modes and selection of the transportation modes
- Optimization models of transportation
- Internmodel freight transport
- Main role and development of port
- Operation management of port
Contents:
Chapter 1:
1.1 Introduction to Transportation Management
1.2 The Development Process of Transportation
1.3 Components of the Transportation System
1.4 Transported Goods
Chapter 2:
2.1 Overview of Transportation Methods
2.2 Road Transportation
2.3 Rail Transportation
2.4 Water Transportation
2.5 Air Transportation
2.6 Pipeline Transportation
2.7 Multimodal Transportation
Chapter 3:
3.1 Functions of Stations and Ports
3.2 Seaports
3.3 Train Stations
3.4 Airports
Chapter 4:
4.1 Transportation Networks
4.2 Transportation Routing
Chapter 5:
5.1 Types of Transportation Costs
5.2 Determining Costs Using Technical Methods
Textbook
- Jean-Paul Rodrigue (2020), The Geography of Transport Systems, 5ed., Routledge
References
Vietnamese books
- Nguyễn Như Tiến, (2011), Giáo trình Vận tải và giao nhận trong ngoại thương, NXB Khoa học và Kỹ thuật.
English books
- Cascetta, Ennio. (2009), Transportation Systems Analysis: Models and Applications. 2ed., Springer
- Sussman, Joseph. (2000), Introduction to Transportation Systems. Artech House Publishers.
- Sussman, Joseph. (2005), Perspectives on Intelligent Transportation Systems (ITS), Springer.
Credits: 3(3-1-0-6)
Objectives and Contents: Retail management has penetrated not only goods sector but also in a big way services industry such as travel and tourism, financial, real estate, entertainment and leisure in the last decade or so. The outcome of these growth and developments have been that more and more trained and qualified manpower is required to perform effectively and efficiently at different positions in the organizations which are providing these goods and services to the customers. Hence learning the principles of retailing and effectively utilizing them have become imperative. The spirit behind the course is to make the students to understand this important element in the overall marketing mix of mass distributed products. The course includes: (1) An overview of strategic retail management; (2) Situation analysis; (3) Targeting customers and gathering information; (4) Choosing a store location; (5) Managing a retail business; (6) Machandise management and pricing; (7) Cummunicating with customers
Contents:
Chapter 1: AN INTRODUCTION TO RETAILING
1.1 The framework of retailing
1.2 The importance of developing and applying a retail strategy.
Chapter 2: BUILDING AND SUSTAINING RELATIONSHIPS IN RETAILING
2.1Value and the value chain
2.2 Retailer relationships
2.3 The difference in relationship building between goods and services in retailing
2.4 Technology and relationships in retailing
2.5 Ethical performance and relationships in retailing
Chapter 3: STRATEGY
PLANNING IN RETAILING
3.1 Situation analysis: objectives, identification of consumer characteristics and needs
3.2 Overall strategy.
DISCUSSION – Case study: Long live the (Burger) King,
Web Based Exercise: Smart Business Super Site (www.smartbiz.com)
Chapters 4&5: RETAIL INSTITUTIONS BY OWNERSHIP and BY STORE BASED STRATEGY MIX
- Retail institutions characterized by ownership,
Case study: Maaco: Evaluating franchising opportunities
- Considerations in planning a retail strategy: evolution of retail institutions, categorization of retail institutions.
Web based activity: super cuts ( www.supercuts.com)
Chapter 6: WEB, NONSTORE-BASED, AND OTHER FORMS OF NON TRADITIONAL RETAILING
6.1 Direct marketing
6.2 Direct selling
6.3 Vending machines
6.4 Electronic retailing: The emergence of the worldwide web, other non-traditional forms of retailing.
6.5 Case study: Advertising and Marketing on the Internet
Chapter 7 & 8 UNDERSTANDING CONSUMERS AND INFORMATION GATHERING AND PROCESSING
- Consumer life styles: shopping attitudes and behavior; retailer actions.
- The retail information system: the marketing research process, Data collection role in retailing.
- Case Study: OBI: Data warehousing at Germany’s Home Improvement Giant
Chapters 9&10 TRADING AREA ANALYSIS & SITE SELECTION
- The importance of location to a retailer: trading area analysis, characteristics of trading areas.
- Types of locations: location and site evaluation.
- DISCUSSION – Location Analysis of Malls in UAE
Chapter 14: DEVELOPING MERCHANDISE PLANS
14.1 Formats and process of buying: devising merchandise plans, category management, awareness of merchandising soft wares.
14.2 Web based exercise: Merchandise Mart: (www.mrechandisemart.com)
Chapter 15: IMPLEMENTING MERCHANDISE PLANS
15.1 Formats and process of buying: devising merchandise plans, category management, awareness of merchandising soft wares.
15.2 Web based exercise: Merchandise Mart: (www.mrechandisemart.com)
Chapter 17 PRICING IN RETAILING
17.1 External factors affecting retail price strategy, developing retail price strategy
17.2 DISCUSSION CASE – Pricing at Bo jangles
Chapter 18 ESTABLISHING AND MAINTAINING A RETAIL IMAGE
18.1 Significance of retail image, atmosphere, encouraging customers to spend more time in shopping, community relations
18.2 DISCUSSION CASE: Atmospherics are on target at target stores
Chapter-19 PROMOTIONAL STRATEGY
19.1 Elements of retail promotional mix: planning a retail promotional strategy.
19.2 DISCUSSION Case– Retail newspaper advertising
Chapter 20 INTEGRATING AND CONTROLLING THE RETAIL STRATEGY
WEB BASED EXERCISE: Starbucks (www.starbucks.com)
Textbooks
- Barry, Berman and Evans, Joel R. (2018). “Retail Management: A strategic Approach” 13th edition. Prentice-Hall India Ltd.
References
- Michael Levy and Barton Weitz and Dhruv Grewal (2019) Retail Management. 10th Irwin McGraw Hill.
- Gibson G.V. (2007) “Retail Management Functional Principles and Practices ” fifth edition. Pearson India Education Services Pvt. Ltd
- Lucas George H. Bush, Robert P. Gresham, Larry G., (1994) Retailing, 1st edition AIPD, Chennai, India.
Multimedia Sources:
- Successful Negotiation – Crisp Learning
- Team Building – Crisp Learning
- Working together – Crisp Learning
- Telephone Courtesy – Crisp Learning
- Middle East Business Information – Nokia
Credit: 2(2-1-0-4)
Objectives and Contents: The objective of the course is aimed at providing the background and skills necessary for effective inventory management at a single and multiple stocking points. Special emphasis is laid on the inventory control models and warehouse management. After the course, the students can be able to:
- Understand the role of inventory in manufacturing, quantitative model for inventory and science management in inventory.
- Understand the role of warehouse and warehouse management
- Understand and apply the inventory models in business
- Methods to improve the inventory and warehouse management
The main content of the course includes: review of inventory system; inventory models for independent and dependent demand system; warhouse role and warehouse management methods, inventory models for uncertainty demand; evaluation of the inventory and
Contents
Chapter 1: E-Logistics development
1.1. Definition of E-Logistics
1.2. Historical development
1.3. Supporting ICT infrastructure for future logistics
Chapter 2: E-Logistics for transport modes and nodes
2.1. ICT for airfreight management
2.2. ICT for rail freight management
2.3. ICT for road freight management
2.4. Electronics Bill of Lading
2.5. Port-centric ICT system
Chapter 3: Automating E-Logistics
3.1. B2C e-commerce and fulfillment
3.2. The challenges of e-commerce warehousing in the future
3.3. Advanced warehouse management systems and innovations
3.4. RFID in logistics
3.5. The role of GS1 in logistics and e-procurement
3.6. Automating logistics service chain
Chapter 4: Regional and global e-logistics
4.1. Regional electronic marketplaces to improve logistics
4.2. Trade and transport electronic single windows
4.3. End-to-end global visibility and order management for integrated supply and demand chains
Chapter 5: Future outlook
5.1. ICT in multimodal transport
5.2. Technological trends in E-logistics
Textbooks
- Yingli Wang and Stephen Pettit (2016), E-Logistics, Kogan Page
References
English References
- Paul R. Murphy, Jr. and A. Michael Knemeyer (2018), Contemporary Logistics, 12th Edition, Pearson
- Nachiappan Subramanian, Atanu Chaudhuri and Yaşanur Kayıkcı (2020), Blockchain and Supply Chain Logistics_ Evolutionary Case Studies, Springer International Publishing
Credits: 2(2-1-0-4)
Objectives and Contents: The course is aimed at providing students knowledge, skills in managing purchasing activities effectively, minimizing companies’ costs, and maintaining customer service levels. The ultimate results of purchasing management are to enhance the company’s competitiveness through quality and cost-effective materials.
Upon completion of the course, students should be able to
- Understand basis in purchasing activities
- Implement purchasing process effectively
- Know how to use approaches, tools, and negotiation strategies for purchasing goods and services.
- Manage and coordinate with suppliers effectively
The course relates to knowledge, skills in purchasing management like: identifying, evaluating, selecting suppliers, and carrying out purchasing processes effectively.
Contents:
Part 1: Introduction
Chapter 1: Introduction to Supply Chain Management and Procurement
1.1 Introduction
1.2 The New Competitive Environment
1.3 Supply Base Management
1.4 Why Procurement is Important
1.5 Understanding the Language of Supply Chain Management and Procurement
1.6 Achieving Benefits in Supply Chain Management and Procurement
1.7 Functional Activities in the Supply Chain
1.8 Four Enablers Supporting Supply Chain Management and Procurement
Part 2: Procurement Activities and Structure
Chapter 2: The Procurement Process
2.1 Introduction
2.2 Procurement Objectives
2.3 Roles and Responsibilities in Strategic Supply Management
2.4 Enhancing the Procure-to-Pay Process
2.5 Approval, Contract Signing, and Order Placement: Preparing the Purchase Order
2.6 Types of Procurement
Chapter 3: Procurement Policies and Procedures
3.1 Introduction
3.2 Overview of Policies
3.3 Procurement Policies—Providing Guidance and Instruction
3.4 Procurement Procedures
Chapter 4: Procurement and Supply Management Organization
4.1 Introduction
4.2 Organizational Structure of P/SM
4.3 Centralized or Decentralized Organizational Positions
4.4 Procurement Positions in the Organizational Structure
4.5 Scope of Procurement/Supply Management Job Functions
4.6 Responsibilities of Procurement/Supply Management Positions
4.7 Separation of Strategic and Operational Procurement
4.8 Utilizing Teams as Part of the Organizational Structure
4.9 Supply Chain Management Structure
4.10 Future Trends in Organizational Design
Chapter 5: Developing a Commodity Strategy
5.1 Introduction
5.2 Supply Management Alignment and Business Goals
5.3 What is a Commodity Strategy?
5.4 Developing a Strategy
5.5 Types of Supply Source Management Strategies
5.6 The Evolution of Supply Management Transformation
Chapter 6: Supplier Evaluation and Selection
6.1 Introduction
6.2 The Seven-Stage Supplier Evaluation and Selection Process
6.3 Recognizing the Need to Select Suppliers—Stage 1
6.4 Identifying Key Sourcing Requirements—Stage 2
6.5 Identifying Potential Sources—Stage 3
6.6 Determining Sourcing Strategy—Stage 4
6.7 Narrowing Suppliers to the Selection Group—Stage 5
6.8 Conducting Detailed Evaluation of Supplier Criteria—Stage 6
6.9 Supplier Selection and Agreement—Stage 7
6.10 Developing Quantitative Supplier Evaluation Surveys
6.11 Reducing Supplier Evaluation Time and Selection Cycle
Chapter 7: Supplier Management and Development: Building a World-Class Supply Base
7.1 Introduction
7.2 Measuring Supplier Performance
7.3 Rationalization and Optimization: Building a Manageable Supply Base
7.4 Supplier Development: Improvement Strategies
7.6 Supply Base Risk Management
7.7 Sustainable Management in the Supply Base
Part 4: Strategic Sourcing Processes
Chapter 8: Strategic Cost Management
8.1 Introduction
8.2 A Structured Approach to Cost Reduction
8.3 Price Analysis
8.4 Cost Analysis Techniques
8.5 Building a Cost-Payment Model
8.6 Total Cost of Ownership (TCO)
8.7 Collaborative Approaches to Cost Management
Chapter 9: Procurement and Supply Chain Analysis: Tools and Techniques
9.1 Introduction
9.2 Project Management
9.3 Learning Curve Analysis
9.4 Value Analysis/Value Engineering
9.5 Quantity Discount Analysis
9.6 Process Mapping
9.7 Value Stream Mapping
Chapter 10: Negotiation and Conflict Management
10.1 Introduction
10.2 What is Negotiation?
10.3 Negotiation Framework in Supply Management
10.4 Negotiation Planning
10.5 Power in Negotiation
10.6 Concession
10.7 Negotiation Strategies: Striving for Agreement
10.8 Mutually Beneficial Negotiations
10.9 International Negotiations
10.10 Country Selection
10.Impact of Electronic Communication on Negotiation
Chapter 11: Contract Management
11.1 Introduction
11.2 Elements of a Contract
11.3 How to Negotiate and Draft Contracts
11.4 Types of Contracts
11.5 Fixed-Price Contracts with Economic Price Adjustment
11.6 Fixed-Price Contracts with Incentives
11.7 Long-Term Contracts in Alliances and Partnerships
11.8 Non-Traditional Contracts
11.9 Contract Dispute Resolution
Chapter 12: Procurement Law and Ethics
12.1 Introduction
12.2 Legal Authority and Individual Responsibilities in Procurement Management
12.3 Contract Law
12.4 Patents and Intellectual Property Rights
12.5 Other Laws Affecting Procurement
12.6 Procurement Ethics
Textbooks
- Dương Mạnh Cường (2017), Bài giảng quản lý mua sắm
- Monczka, R.M, Handfield, R.B, Giunipero, L. C., Patterso, J.L (2020). Purchasing & Supply Chain Management, 7th Edition. Cengage. ISBN:9780357442142
References
- Joseph l. Cavinato, J. L., Kauffman, R. G., The Purchasing Handbook A Guide For The Purchasing And Supply Professional, 6th edition, McGraw-Hill, 2000.
- Dimitri, E., Piga, G., & Spagnolo, G. Handbook of procurement, Cambridge Univeristy Press, 2006.
- J. B., Handbook of supply chain management. St Luis Press, 2000.
- Coyle, SW College, The Management Of Business Logistics: A Suppy Chain Perspective, 7th edition, 2003.
- Sollish, F., Semanik, J., The Purchasing and Supply Manager’s Guide to the C.P.M. Exam. Harbor Light Press, 2005
Objectives and Contents: This elective course covers one of the core functions of finance, namely risk management. This course is directed toward students interested in understanding how large-scale complex risk can be quantified, needs to be managed and architected. The students will learn why firms should or should not manage risk, whether they do manage risk, and how to measure and manage risk.
Objectives and Contents:
- Knowledge: This course aims to provide student knowledge related to bigdata storage, NoSQL, NewSQL databases, principles of parallel and distributed data processing, batch and streaming processing, and complex event processing. Besides, students also are introduced bigdata processing on Hadoop – MapReduce and Spark technologies.
- Skills: After this course, students have the ability of understanding, selecting, deploying, and manipulating storage, processing solutions based on achieved knowledge for practical bigdata problem.
- Competences: Applying basic and advanced scientific knowledge to building bigdata storage and processing solutions. Understanding and mastering knowledge of big data storage technology, NoSQL, NewSQL database management systems, big and complex data processing principles; and applying teamwork skills, organization, coordination, effective team management, communication skills in foreign languages to practice.
Objectives and Contents: The objective of the course is aimed at providing the background and skills necessary for effective inventory management at a single and multiple stocking points. Special emphasis is laid on the inventory control models and warehouse management. After the course, the students can be able to:
- Understand the role of inventory in manufacturing, quantitative model for inventory and science management in inventory.
- Understand the role of warehouse and warehouse management
- Understand and apply the inventory models in business
- Methods to improve the inventory and warehouse management
The main content of the course includes: review of inventory system; inventory models for independent and dependent demand system; warhouse role and warehouse management methods, inventory models for uncertainty demand; evaluation of the inventory and warehouse system.
Credits: 2(2-1-0-4)
Objectives and Contents: By the end of this course, the student will be able to understand about transportation operation and management, the selection transportation modes. It also provides the learners with knowledge and technique realted to international transportation, freight forwarding service.
The contents of this course include:
- Definition and role of transportation
- Transportation modes and selection of the transportation modes
- Optimization models of transportation
- Internmodel freight transport
- Main role and development of port
- Operation management of port
Contents:
Chapter 1:
1.1 Introduction to Transportation Management
1.2 The Development Process of Transportation
1.3 Components of the Transportation System
1.4 Transported Goods
Chapter 2:
2.1 Overview of Transportation Methods
2.2 Road Transportation
2.3 Rail Transportation
2.4 Water Transportation
2.5 Air Transportation
2.6 Pipeline Transportation
2.7 Multimodal Transportation
Chapter 3:
3.1 Functions of Stations and Ports
3.2 Seaports
3.3 Train Stations
3.4 Airports
Chapter 4:
4.1 Transportation Networks
4.2 Transportation Routing
Chapter 5:
5.1 Types of Transportation Costs
5.2 Determining Costs Using Technical Methods
Textbook
- Jean-Paul Rodrigue (2020), The Geography of Transport Systems, 5ed., Routledge
References
Vietnamese books
- Nguyễn Như Tiến, (2011), Giáo trình Vận tải và giao nhận trong ngoại thương, NXB Khoa học và Kỹ thuật.
English books
- Cascetta, Ennio. (2009), Transportation Systems Analysis: Models and Applications. 2ed., Springer
- Sussman, Joseph. (2000), Introduction to Transportation Systems. Artech House Publishers.
- Sussman, Joseph. (2005), Perspectives on Intelligent Transportation Systems (ITS), Springer.
Objectives and Contents:
Objectives and Contents: This course provides students with an overview of international transactions from when buyers and sellers start having contacts with each other until transactions complete. The course is about popular modes of transactions in international markets; transportation, payment, and contracts in international business. Besides, this course also equips students with skills such as business documents preparation, teamwork and presentation
Credits: 2(2-1-0-4)
Objectives and Contents: The course is aimed at providing students knowledge, skills in managing purchasing activities effectively, minimizing companies’ costs, and maintaining customer service levels. The ultimate results of purchasing management are to enhance the company’s competitiveness through quality and cost-effective materials.
Upon completion of the course, students should be able to
- Understand basis in purchasing activities
- Implement purchasing process effectively
- Know how to use approaches, tools, and negotiation strategies for purchasing goods and services.
- Manage and coordinate with suppliers effectively
The course relates to knowledge, skills in purchasing management like: identifying, evaluating, selecting suppliers, and carrying out purchasing processes effectively.
Contents:
Part 1: Introduction
Chapter 1: Introduction to Supply Chain Management and Procurement
1.1 Introduction
1.2 The New Competitive Environment
1.3 Supply Base Management
1.4 Why Procurement is Important
1.5 Understanding the Language of Supply Chain Management and Procurement
1.6 Achieving Benefits in Supply Chain Management and Procurement
1.7 Functional Activities in the Supply Chain
1.8 Four Enablers Supporting Supply Chain Management and Procurement
Part 2: Procurement Activities and Structure
Chapter 2: The Procurement Process
2.1 Introduction
2.2 Procurement Objectives
2.3 Roles and Responsibilities in Strategic Supply Management
2.4 Enhancing the Procure-to-Pay Process
2.5 Approval, Contract Signing, and Order Placement: Preparing the Purchase Order
2.6 Types of Procurement
Chapter 3: Procurement Policies and Procedures
3.1 Introduction
3.2 Overview of Policies
3.3 Procurement Policies—Providing Guidance and Instruction
3.4 Procurement Procedures
Chapter 4: Procurement and Supply Management Organization
4.1 Introduction
4.2 Organizational Structure of P/SM
4.3 Centralized or Decentralized Organizational Positions
4.4 Procurement Positions in the Organizational Structure
4.5 Scope of Procurement/Supply Management Job Functions
4.6 Responsibilities of Procurement/Supply Management Positions
4.7 Separation of Strategic and Operational Procurement
4.8 Utilizing Teams as Part of the Organizational Structure
4.9 Supply Chain Management Structure
4.10 Future Trends in Organizational Design
Chapter 5: Developing a Commodity Strategy
5.1 Introduction
5.2 Supply Management Alignment and Business Goals
5.3 What is a Commodity Strategy?
5.4 Developing a Strategy
5.5 Types of Supply Source Management Strategies
5.6 The Evolution of Supply Management Transformation
Chapter 6: Supplier Evaluation and Selection
6.1 Introduction
6.2 The Seven-Stage Supplier Evaluation and Selection Process
6.3 Recognizing the Need to Select Suppliers—Stage 1
6.4 Identifying Key Sourcing Requirements—Stage 2
6.5 Identifying Potential Sources—Stage 3
6.6 Determining Sourcing Strategy—Stage 4
6.7 Narrowing Suppliers to the Selection Group—Stage 5
6.8 Conducting Detailed Evaluation of Supplier Criteria—Stage 6
6.9 Supplier Selection and Agreement—Stage 7
6.10 Developing Quantitative Supplier Evaluation Surveys
6.11 Reducing Supplier Evaluation Time and Selection Cycle
Chapter 7: Supplier Management and Development: Building a World-Class Supply Base
7.1 Introduction
7.2 Measuring Supplier Performance
7.3 Rationalization and Optimization: Building a Manageable Supply Base
7.4 Supplier Development: Improvement Strategies
7.6 Supply Base Risk Management
7.7 Sustainable Management in the Supply Base
Part 4: Strategic Sourcing Processes
Chapter 8: Strategic Cost Management
8.1 Introduction
8.2 A Structured Approach to Cost Reduction
8.3 Price Analysis
8.4 Cost Analysis Techniques
8.5 Building a Cost-Payment Model
8.6 Total Cost of Ownership (TCO)
8.7 Collaborative Approaches to Cost Management
Chapter 9: Procurement and Supply Chain Analysis: Tools and Techniques
9.1 Introduction
9.2 Project Management
9.3 Learning Curve Analysis
9.4 Value Analysis/Value Engineering
9.5 Quantity Discount Analysis
9.6 Process Mapping
9.7 Value Stream Mapping
Chapter 10: Negotiation and Conflict Management
10.1 Introduction
10.2 What is Negotiation?
10.3 Negotiation Framework in Supply Management
10.4 Negotiation Planning
10.5 Power in Negotiation
10.6 Concession
10.7 Negotiation Strategies: Striving for Agreement
10.8 Mutually Beneficial Negotiations
10.9 International Negotiations
10.10 Country Selection
10.Impact of Electronic Communication on Negotiation
Chapter 11: Contract Management
11.1 Introduction
11.2 Elements of a Contract
11.3 How to Negotiate and Draft Contracts
11.4 Types of Contracts
11.5 Fixed-Price Contracts with Economic Price Adjustment
11.6 Fixed-Price Contracts with Incentives
11.7 Long-Term Contracts in Alliances and Partnerships
11.8 Non-Traditional Contracts
11.9 Contract Dispute Resolution
Chapter 12: Procurement Law and Ethics
12.1 Introduction
12.2 Legal Authority and Individual Responsibilities in Procurement Management
12.3 Contract Law
12.4 Patents and Intellectual Property Rights
12.5 Other Laws Affecting Procurement
12.6 Procurement Ethics
Textbooks
- Dương Mạnh Cường (2017), Bài giảng quản lý mua sắm
- Monczka, R.M, Handfield, R.B, Giunipero, L. C., Patterso, J.L (2020). Purchasing & Supply Chain Management, 7th Edition. Cengage. ISBN:9780357442142
References
- Joseph l. Cavinato, J. L., Kauffman, R. G., The Purchasing Handbook A Guide For The Purchasing And Supply Professional, 6th edition, McGraw-Hill, 2000.
- Dimitri, E., Piga, G., & Spagnolo, G. Handbook of procurement, Cambridge Univeristy Press, 2006.
- J. B., Handbook of supply chain management. St Luis Press, 2000.
- Coyle, SW College, The Management Of Business Logistics: A Suppy Chain Perspective, 7th edition, 2003.
- Sollish, F., Semanik, J., The Purchasing and Supply Manager’s Guide to the C.P.M. Exam. Harbor Light Press, 2005
Objectives and Contents: This elective course covers one of the core functions of finance, namely risk management. This course is directed toward students interested in understanding how large-scale complex risk can be quantified, needs to be managed and architected. The students will learn why firms should or should not manage risk, whether they do manage risk, and how to measure and manage risk.
Objectives and Contents: The objective of the course is aimed at providing the background and skills necessary for effective inventory management at a single and multiple stocking points. Special emphasis is laid on the inventory control models and warehouse management. After the course, the students can be able to:
- Understand the role of inventory in manufacturing, quantitative model for inventory and science management in inventory.
- Understand the role of warehouse and warehouse management
- Understand and apply the inventory models in business
- Methods to improve the inventory and warehouse management
The main content of the course includes: review of inventory system; inventory models for independent and dependent demand system; warhouse role and warehouse management methods, inventory models for uncertainty demand; evaluation of the inventory and warehouse system.
Credits: 2(2-1-0-4)
Objectives and Contents: The course is aimed at providing students knowledge, skills in managing purchasing activities effectively, minimizing companies’ costs, and maintaining customer service levels. The ultimate results of purchasing management are to enhance the company’s competitiveness through quality and cost-effective materials.
Upon completion of the course, students should be able to
- Understand basis in purchasing activities
- Implement purchasing process effectively
- Know how to use approaches, tools, and negotiation strategies for purchasing goods and services.
- Manage and coordinate with suppliers effectively
The course relates to knowledge, skills in purchasing management like: identifying, evaluating, selecting suppliers, and carrying out purchasing processes effectively.
Contents:
Part 1: Introduction
Chapter 1: Introduction to Supply Chain Management and Procurement
1.1 Introduction
1.2 The New Competitive Environment
1.3 Supply Base Management
1.4 Why Procurement is Important
1.5 Understanding the Language of Supply Chain Management and Procurement
1.6 Achieving Benefits in Supply Chain Management and Procurement
1.7 Functional Activities in the Supply Chain
1.8 Four Enablers Supporting Supply Chain Management and Procurement
Part 2: Procurement Activities and Structure
Chapter 2: The Procurement Process
2.1 Introduction
2.2 Procurement Objectives
2.3 Roles and Responsibilities in Strategic Supply Management
2.4 Enhancing the Procure-to-Pay Process
2.5 Approval, Contract Signing, and Order Placement: Preparing the Purchase Order
2.6 Types of Procurement
Chapter 3: Procurement Policies and Procedures
3.1 Introduction
3.2 Overview of Policies
3.3 Procurement Policies—Providing Guidance and Instruction
3.4 Procurement Procedures
Chapter 4: Procurement and Supply Management Organization
4.1 Introduction
4.2 Organizational Structure of P/SM
4.3 Centralized or Decentralized Organizational Positions
4.4 Procurement Positions in the Organizational Structure
4.5 Scope of Procurement/Supply Management Job Functions
4.6 Responsibilities of Procurement/Supply Management Positions
4.7 Separation of Strategic and Operational Procurement
4.8 Utilizing Teams as Part of the Organizational Structure
4.9 Supply Chain Management Structure
4.10 Future Trends in Organizational Design
Chapter 5: Developing a Commodity Strategy
5.1 Introduction
5.2 Supply Management Alignment and Business Goals
5.3 What is a Commodity Strategy?
5.4 Developing a Strategy
5.5 Types of Supply Source Management Strategies
5.6 The Evolution of Supply Management Transformation
Chapter 6: Supplier Evaluation and Selection
6.1 Introduction
6.2 The Seven-Stage Supplier Evaluation and Selection Process
6.3 Recognizing the Need to Select Suppliers—Stage 1
6.4 Identifying Key Sourcing Requirements—Stage 2
6.5 Identifying Potential Sources—Stage 3
6.6 Determining Sourcing Strategy—Stage 4
6.7 Narrowing Suppliers to the Selection Group—Stage 5
6.8 Conducting Detailed Evaluation of Supplier Criteria—Stage 6
6.9 Supplier Selection and Agreement—Stage 7
6.10 Developing Quantitative Supplier Evaluation Surveys
6.11 Reducing Supplier Evaluation Time and Selection Cycle
Chapter 7: Supplier Management and Development: Building a World-Class Supply Base
7.1 Introduction
7.2 Measuring Supplier Performance
7.3 Rationalization and Optimization: Building a Manageable Supply Base
7.4 Supplier Development: Improvement Strategies
7.6 Supply Base Risk Management
7.7 Sustainable Management in the Supply Base
Part 4: Strategic Sourcing Processes
Chapter 8: Strategic Cost Management
8.1 Introduction
8.2 A Structured Approach to Cost Reduction
8.3 Price Analysis
8.4 Cost Analysis Techniques
8.5 Building a Cost-Payment Model
8.6 Total Cost of Ownership (TCO)
8.7 Collaborative Approaches to Cost Management
Chapter 9: Procurement and Supply Chain Analysis: Tools and Techniques
9.1 Introduction
9.2 Project Management
9.3 Learning Curve Analysis
9.4 Value Analysis/Value Engineering
9.5 Quantity Discount Analysis
9.6 Process Mapping
9.7 Value Stream Mapping
Chapter 10: Negotiation and Conflict Management
10.1 Introduction
10.2 What is Negotiation?
10.3 Negotiation Framework in Supply Management
10.4 Negotiation Planning
10.5 Power in Negotiation
10.6 Concession
10.7 Negotiation Strategies: Striving for Agreement
10.8 Mutually Beneficial Negotiations
10.9 International Negotiations
10.10 Country Selection
10.Impact of Electronic Communication on Negotiation
Chapter 11: Contract Management
11.1 Introduction
11.2 Elements of a Contract
11.3 How to Negotiate and Draft Contracts
11.4 Types of Contracts
11.5 Fixed-Price Contracts with Economic Price Adjustment
11.6 Fixed-Price Contracts with Incentives
11.7 Long-Term Contracts in Alliances and Partnerships
11.8 Non-Traditional Contracts
11.9 Contract Dispute Resolution
Chapter 12: Procurement Law and Ethics
12.1 Introduction
12.2 Legal Authority and Individual Responsibilities in Procurement Management
12.3 Contract Law
12.4 Patents and Intellectual Property Rights
12.5 Other Laws Affecting Procurement
12.6 Procurement Ethics
Textbooks
- Dương Mạnh Cường (2017), Bài giảng quản lý mua sắm
- Monczka, R.M, Handfield, R.B, Giunipero, L. C., Patterso, J.L (2020). Purchasing & Supply Chain Management, 7th Edition. Cengage. ISBN:9780357442142
References
- Joseph l. Cavinato, J. L., Kauffman, R. G., The Purchasing Handbook A Guide For The Purchasing And Supply Professional, 6th edition, McGraw-Hill, 2000.
- Dimitri, E., Piga, G., & Spagnolo, G. Handbook of procurement, Cambridge Univeristy Press, 2006.
- J. B., Handbook of supply chain management. St Luis Press, 2000.
- Coyle, SW College, The Management Of Business Logistics: A Suppy Chain Perspective, 7th edition, 2003.
- Sollish, F., Semanik, J., The Purchasing and Supply Manager’s Guide to the C.P.M. Exam. Harbor Light Press, 2005
Credits: 2(2-1-0-4)
Objectives and Contents: By the end of this course, the student will be able to understand about transportation operation and management, the selection transportation modes. It also provides the learners with knowledge and technique realted to international transportation, freight forwarding service.
The contents of this course include:
- Definition and role of transportation
- Transportation modes and selection of the transportation modes
- Optimization models of transportation
- Internmodel freight transport
- Main role and development of port
- Operation management of port
Contents:
Chapter 1:
1.1 Introduction to Transportation Management
1.2 The Development Process of Transportation
1.3 Components of the Transportation System
1.4 Transported Goods
Chapter 2:
2.1 Overview of Transportation Methods
2.2 Road Transportation
2.3 Rail Transportation
2.4 Water Transportation
2.5 Air Transportation
2.6 Pipeline Transportation
2.7 Multimodal Transportation
Chapter 3:
3.1 Functions of Stations and Ports
3.2 Seaports
3.3 Train Stations
3.4 Airports
Chapter 4:
4.1 Transportation Networks
4.2 Transportation Routing
Chapter 5:
5.1 Types of Transportation Costs
5.2 Determining Costs Using Technical Methods
Textbook
- Jean-Paul Rodrigue (2020), The Geography of Transport Systems, 5ed., Routledge
References
Vietnamese books
- Nguyễn Như Tiến, (2011), Giáo trình Vận tải và giao nhận trong ngoại thương, NXB Khoa học và Kỹ thuật.
English books
- Cascetta, Ennio. (2009), Transportation Systems Analysis: Models and Applications. 2ed., Springer
- Sussman, Joseph. (2000), Introduction to Transportation Systems. Artech House Publishers.
- Sussman, Joseph. (2005), Perspectives on Intelligent Transportation Systems (ITS), Springer.
Objectives and Contents: Field study provides students with opportunities to learn practical knowledge in the field of industrial management in the real business. The objective of this special study 1 is to help students to explore practical knowledge in industrial management with selected subject in the selective modules. Through the special study, students could be able to:
- Understand more concepts, theory which have been learned in the class.
- Lean practical operation in the manufacturer.
- Withdraw the lesson learn and apply knowledge to analyze, evaluate the production system.
Objectives and Contents: Field study provides students with opportunities to learn practical knowledge in the field of industrial management in the real business. The objective of this special study is to help students to explore practical knowledge in industrial management with selected subject in the selective modules. Students should learn production, operation activities in the manufacturer which covers the following tasks: operation system, operation procedure, planning method, inventory management, technology management, quality management. Based on that, the students analyze the above management system, apply the knowledge to solve problems in the real business, realize the strength and weakness in the industrial system of that enterprise.
Credits: 3(0-0-3-6)
Objectives and Contents: Applied Logistics Management provides a practical, management perspective of the following areas of business logistics: material management, distribution, transportation, global logistics, order fulfillment, inventory control and warehouse management, third party logistics and outsourcing, sustainable logistics practices, key performance indicators, leadership in a supply chain role.
• To gain a working understanding of logistics principles
• To introduce students to the key activities performed by the logistics function including
distribution, transportation, global logistics and inventory control
• To view logistics as more than an operational function that passively executes a plan, but as a strategic function that creates value and competitive advantage
• To refine applied data analysis skills by analyzing and using supply chain data to make business decisions
• To understand current challenges faced by supply chain professionals and to provide a basis for thinking through these challenges
• Enhance student understanding of current logistics practice through demonstration and use of software tools
Contents
Chapter 1:
Introducing logistics and data logistics requirements
- Objectives of logistics
- Management of the logistics system
Data processing
Collect information about content of enterprise
Chapter 2:
Write report about the logistics system and Logistics data
Managing a warehouse
- Introduction
- Warehouse design
Chapter 3:
Tactical decisions for warehouse logistics planning
Operational decisions for warehouse logistics management
Chapter 4:
Managing freight transport
- Introduction
- Freight Traffic Assignment Problems (TAPs)
- Service network design problems
- Vehicle allocation problems
- A dynamic driver assignment problem
- Fleet composition
- Shipment consolidation
- Vehicle routing problems
- Problem with Capacity and Length Constraints
- Real-time vehicle routing problems
- Integrated location and routing problems
- Vendor-managed inventory routing
Textbooks
- Martin Christopher (2016), Logistics and Supply Chain Management, FT Press.
References
- Gianpaolo Ghiani, Gilbert Laporte, Roberto Musmanno (2013) Introduction to Logistics Systems Management, Wiley Publisher
Objectives: students is able to: Identify the importance of personal development skills at school, at work and in their life; Analyze the fundamental knowledge to develop personal skills; Practice the steps to basically form the personal development skills; Aware of the need to practice skills of studying and working adapting to modern society and future career; Personal development skills include: Being proactive and setting personal goals; Developing positive thinking; Managing time effectively; Communicating (Small Talk and Big Talk, Listening Skills, Persuasion, Presentation); Working in a team.
The course includes following contents:
- Team and Teamworking: Why to work in a team; Fundamental knowledge of a team; Introduction to basic personal skills of teamworking; Introduction to interpersonal skills in teamworking.
- Basic Personal Skills – Personal Achievements: Positive Thinking; Living Values; Time-Management (Managing ourselves).
- Interpersonal Skills – Team Achievements: Effective Communication & Listening; Presentation; Persuasion.
- Organization Skills in Teamworking: Team Building; Meetings; Setting and Monitoring Plans; Solving Problems; Evaluating Teamworking.
Content
Chapter 1. Team and Teamwork (9 contact hours and 6 self-study hours)
l Basic Knowledge of Team
l Stages of Team Development
l Introduction to Personal Skills in Teamwork
Chapter 2. Basic Personal Skills-Personal Success (9 contact hours and 6 self-study hours)
l Positive Thinking
l Life Values
l Time Management
Chapter 3. Interpersonality Skills – Team Success (12 contact hours and 8 self-study hours)
l Effective Communication
l Listening Skill
l Presentation Skill
l Persuasion Skill
Chapter 4. Teamwork Skills (15 contact hours and 10 self-study hours)
l Team Building
l Team Meeting
l Setup and Manage a Plan
l Solutions in Teamwork Problems
l Evaluation in Teamwork
TEXTBOOKS AND REFERENCES
e-Textbook:
Video-based Lectures, https://lms.hust.edu.vn, course: Soft Skills, May 2018.
Reference books：
[1] Trish Summerfield, Anthony Strano, Positive Thinking, HCM City General Publisher, 2015.
[2] Stephen R. Covey, The 7 habits of highly effective people, HCM City General Publisher, 2007.
[3] Allan & Barbara Pease, Body Language, HCM City General Publisher, 2016.
[4] Robert Cialdini, The Psychology of Persuasion, Society-Labour Publisher, 2018
Objectives and Contents: The course provides basic knowledge of the concept, nature, and roles of management; a number of approaches to the management of an organization, business environment, decision-making process in an organization; managerial functions such as planning, organizing, leading, controlling in a company. After completing this course, students will be able to: grasp the basic knowledge of business management, understand the operating environment of an organization, apply that knowledge into the learning process related to management of an organization at the university in the immediate future and future work; understand the management functions of planning, organizing, leading and controlling in an organization; improve the communication, presentation, teamwork, planning, time management, analytical, decision-making skills, .. and apply the knowledge and skills to manage a specific organization or business.
The course includes following contents:
- Overview of management of an organization: including the concept of management, the management process, and identify who is the manager? Where do they work? What are the manager’s roles? The concept of organization, the characteristics of an organization, the operating environment of an organization.
- Planning function includes the definition of planning, the roles of planning, the types of plans, planning methods and processes, and factors affecting to the quality of a plan.
- Organizing function includes definitions and roles of organizational function, the contents of organizational functions: organizational structure design, management process development and human resources management.
- Leading function include definition of leadership, the contents and role of leadership functions, and popular leadership styles.
- Controlling function includes the definition of controlling, the roles of controlling function, the methods and types of controlling, the characteristics of an effective control system and controlling principles.
Content
Chapter 1: Introduction to the Business Law
1.1 Concept, role and importance of Business Law
1.2 Position of Business Law in Vietnamese legal system
1.3 Source of Business Law
1.4 Business entities - Traders
1.5 Limited liability and infinite liability
1.6 Business classification in Vietnam
Chapter 2: Law on business organization
2.1 Business households and business individuals - Basic legal issues
2.2 Enterprises - The main form of business organization
2.3 Types of businesses under the laws of Vietnam
Chapter 3: Laws on business contracts
3.1 Concept and classification of contracts in business
3.2 Principles for business commitment, performing and terminating contracts
3.3 The conditions in to the effect of a business contract
3.4 Invalid business contract and method of handling
3.5 The structure of a business contract
3.6 The breach of contract in business and sanctions
3.7 Drafting business contracts skills
3.8 Some common contracts in business
Chapter 4: Competition law
4.1 The concept, characteristics and role of competition
4.2 Overview of competition law
4.3 Anti-unfair competition law
4.4 Law to control prohibited competition behaviors
Chapter 5: Solving business disputes
5.1 Concept and classification of business disputes
5.2 Dispute resolution and requirements for business dispute resolution
5.3 Methods for resolving business disputes
5.3.1 Dispute resolution by negotiation
5.3.2 Dispute resolution by mediation
5.3.3 Dispute resolution at Commercial Arbitration
5.3.4 Resolving disputes in Court
5.3.5 Some other methods of resolving business disputes
Chapter 6. Legislation on corporate and cooperatives bankruptcy
6.1 Overview of corporate and cooperatives bankruptcy
6.2 Law on resolving enterprise and cooperative bankcruptcy
6.3 Legal consequences of bankruptcy settlement
TEXTBOOKS AND REFERENCES
Text books
Vu Quang (2012), Luật Kinh doanh, National Political Publishing House
Pham Duy Nghia (2011), Luật Kinh tế, Public Security Publishing House
HLU (2009), Luật Thương Mại, Public Security Publishing House.
Pham Duy Nghia (2006), Luật Doanh Nghiệp, Tình huống- Phân tích - Bình luận. Hanoi National University Publishing House
Le Minh Toan, Vu Quang (2004). Luật Kinh tế Việt Nam. National Political Publishing House.
References
Legal documents
Constitution of the Socialist Republic of Vietnam 2013
Enterprise Law 2014, Investment Law, Commercial Law, Civil Code 2013, Bankruptcy Law 2014, Cooperative Law 2012, Civil Procedure Code 2015, Competition Law 2004, Commercial Arbitration Law 2010…and other laws and regulations guiding documents (Decree, Circular, Decision, Directive...)
Monographs and scientific articles
Pham Duy Nghia (2004). Economic Law Monograph - Postgraduate monograph, National University Hanoi Publishing House
Nguyen Ngoc Bich - Nguyen Dinh Cung (2009). Company: capital, management & disputes under the Enterprise Law 2005, Hanoi Knowledge Publishing House.
Websites: http://www.viet-studies.info/
Other common pages on Economics - Economic Law on the Internet
Objectives and Contents: The course equips students with knowledge and skills about the basic knowledge of culture and business culture, the role of business culture as an important factor for business development in enterprises. After finishing the course, the students will be able to:
- Understand and have an entrepreneur spirit in general; technology startup in particular.
- Have the ability to create, assign tasks, coordinate work in group work.
- Identify necessary documents through books, observations, interviews.
Contents:
- An overview of corporate culture and the role of corporate culture: Concept of culture; Corporate culture; Business culture.
- Business philosophy: Concept, the role of business philosophy; Content of business philosophy; How to build business philosophy of enterprises; Business philosophy of Vietnamese enterprises.
- Business ethics and social responsibility: Concept, role of business ethics; Corporate social responsibility; Expressive aspects of business ethics.
- Entrepreneurial culture: The concept of entrepreneurial culture; Factors affecting entrepreneurial culture; The components of entrepreneurial culture; Entrepreneurial style; Evaluation standards for entrepreneurial culture.
- Corporate culture: Concept of corporate culture; Steps to build corporate culture; Business culture models in the world; Current situation of cultural construction in Vietnamese enterprises; Solutions to build a suitable corporate culture model in Vietnam.
- Entrepreneurial spirit: Concept and meaning of entrepreneurial spirit; Forms of entrepreneur and technology start-up; Select a start-up model.
Chapter 1: Introduction to the corporate culture and business culture
1.1 Cultural concept
1.2 Concept of corporate culture
1.3 Business culture concept
1.4 Concept of corporate culture
1.5 The role of corporate culture
Chapter 2: Business philosophy
2.1 The concept and the role of business philosophy
2.2 Contents of business philosophy
2.3 Business philosophy development process
2.4 Business philosophy of Vietnamese businesses
Chapter 3: Business ethics and corporate social responsibility
3.1 The concept and the role of business ethics in an enterprise
3.2 Corporate social responsibility
3.3 Business ethics aspects
Chapter 4: Entrepreneurship culture
4.1 Concept of entrepreneurship culture
4.2 Factors affecting to entrepreneurship culture
4.3 Components of entrepreneurship culture
4.4 Entrepreneurship style
4.5 Standards for assessing entrepreneurial culture
Chapter 5: Corporate culture
5.1 Concept of corporate culture
5.2 Steps to build corporate culture
5.3 Models of corporate culture in the world
5.4 The reality of building culture in Vietnamese enterprises
5.5 Solutions to build an appropriate corporate culture model in Vietnam
Chapter 6: Entrepreneurship
6.1 Concept of entrepreneurship
6.2 Types of start-up: entrepreneurship and technology-based start-up
6.3 Start-up model selection
TEXTBOOKS AND REFERENCES
Text book
Dương Thị Liễu, Business Culture (2012), National Economic University Publish House
Reference books
In Vietnamese
- Nguyễn Ngọc Huyền (2012), Entrepreneurship, National Economic University Publishing House
- Trần Ngọc Thêm (2014), Vietnamese Culture Base, Ho Chi Minh City General Publishing House
In English
- Peter F. Drucker (2017) , Tinh thần doanh nhân khởi nghiệp và sự đổi mới , Alphabook
- Eric Ries, Lean Starup (2012), DT Books, PACE & Thoi Dai Publishing House
- Harvard Business Review on Leadership, Harvard Business School Press
- Credits: 3(2-2-0-6)
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: By the end of this course, students will have demonstrated the ability to research and analyze content for relevance, organize and plan the delivery of content in both written and orally presented formats. Organize information into easily accessible formats and write to a variety of audiences. Create reports for online delivery and submission. Work collaboratively in groups in both face-to-face and online modes.
Contents: Learning outcomes identify the critical performances, and the knowledge, skills and attitudes that successful students will have reliably demonstrated through the learning experiences and evaluation in the course. To achieve the critical performance, students will have demonstrated the ability to:
- Define report scope and content
- Set writing objectives and define goals for proper messaging and delivery of information to a variety of audiences.
- Develop project roles, responsibilities and relationships
- Research, analyze, design, develop and deliver an effective written or oral presentation
- Write in clear and concise manner (business/technical writing technique)
- Define, write and review report content
- Develop and communicate project specifications
- Communicate and analyze research findings
- Build a business case that address project needs
- Present project concepts and ideas to user groups and stakeholders.
References
Markel, M. (2018). Technical Communication (11th ed.). MacMillan. ISBN-10: 1-319-08808-2; ISBN-13: 978-1-319-08808-8 (E-book version is fine)
- Credits: 2(1-2-0-4)
- Prerequisite: None
- Pre-courses: None
- Co-requisite Courses: None
Objectives and Contents: This subject aims to provide learners with the most basic knowledge of design and a number of principles in the product design, the industrial design process, design elements, the principles in design layout, the design documentation. Besides, this subject helps learners have the skills to apply knowledge in researching, synthesizing, evaluating and presenting the solutions of the improvement and development of artistic designs in the industrial production.
The subject also provides students with teamwork skills, presentations, and attitudes needed to work in the company.
Contents:
- Overview of Design: Provide the learners with the most basic knowledge about the industrial art design: product concept and the art design of industrial products (from single product design to design style of product system of the company or corporation), the role of industrial art design and thinking design and some principles in product design, Ergonomics principles in product design.
- The process of industrial art design: Provide learners with basic knowledge about: The process of industrial art design (forming and creating the Designing tasks and the designing solutions, completing designing solutions).
- Design Elements: Providing learners with basic knowledge about the elements of industrial art design: shapes, lines, colors, sizes, materials, and space. This helps the learner to perceive the product from the point of view of product design, to explain and to understand more deeply about the visual elements of the industrial design.
- Design Composition Principles: Providing learners with basic knowledge about principles in industrial arts design: Balance, rhythm, unity, emphasis. This helps the learner to be aware of the harmony that is generated in the product through the use of design layout principles.
- Design Portfolio: Providing learners with knowledge on industrial design art profiles: Concept, role, classification, requirements, structure, presentation and evaluation. This helps the learner to understand the role of the design file, make a profile for a product design plan and present it.
ASSESSMENT
Assignments account for 30 % and final exam (written examination) accounts for 70%.
